Reagan Martinez
South East Regional Operation Manager at ESCFederal- Claim this Profile
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Spanish Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Leadership Bootcamp
FAU Executive EducationFeb, 2014- Nov, 2024
Experience
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ESCFederal
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United States
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Facilities Services
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1 - 100 Employee
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South East Regional Operation Manager
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Mar 2016 - Present
•Day to day operational support to the Project Manager and Supervisors of each assigned location. •Recruitment, training and development of Cleaning personnel and Project Managers. •Training, monitoring and reporting compliance of Management Operating System from all assigned Project Managers and site locations. •Client interaction, site visits, and cleaning inspections. •Train Project Managers on administrative procedures and paperwork for employment applications, terminations, payroll, Daily Weekly reports, schedules, sweep sheets, spill logs, RR reports, cleaner job descriptions, daily activity plans, etc. •Daily reviewing of AOD system to ensure 100% Compliance of “punches” for cleaners, supervisors and PM’s. •Weekly monitoring of Labor and Supply budgets. •Head up start up teams of new site locations. •Receive weekly Post Visit Reports at each project location from Project Manager, submission to VP and Corporate. •Ensuring PM’s are following purchasing procedures/PO’s for project supplies, equipment, repairs, uniforms. •Ensuring Equipment is maintained and repaired quickly so that Managers have the proper tools to get their jobs done. •Assure proper MSDS of every product we use is available as required. •Ensure that safety awareness and compliance is adhered to and properly documented at each site. •Full compliance to all company policies and procedures. •Attend regular meetings as required by site management and FBS Executives. •Travel within region and also outside of region in order to assist other Business Unit VP’s for operational assistance, bid walks, MOS training, etc. Show less
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National Facility Services
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United States
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Hospitality
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Project Manager
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Jun 2015 - Jan 2016
Currently leading provider AAA Five Diamond EAU Palm Beach Resort & Spa and choose by Condé Nast Traveler as 2015 Florida Top Hotel, provides janitorial services hotel lobbies, retail concourses, public and private restrooms and other public spaces, to discretely maintain a high degree of cleanliness. Extra-intensive cleaning and maintenance services during off-hours to minimize client disruption while ensuring the preservation of the property. Including floor care program: Marble, wood, concrete, laminate, vct, terrazo, carpet. Show less
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Coverall North America, Inc.
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United States
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Facilities Services
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700 & Above Employee
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Business Development Manager
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Jul 2012 - May 2015
Ensure integrity of the Coverall brand and to further develop Franchise Business Owners, visit consultations to observe Franchise Business Owners in their provision of Coverall Health-Based Cleaning System services, develop and training franchise business owners in the delivery of the CHBCS and assist their growth into profitable entities while upholding and delivering Coverall brand standards. Determine allocation of commercial cleaning customers to FBO, financial and brand resources. Committees to formulate, affects, interpret, and implement operating practices. Show less
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SCA Claim Services
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United States
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Insurance
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100 - 200 Employee
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Clerical Assistant
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Jun 2009 - Jul 2012
P/T P/T
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Crothall Healthcare
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United States
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Hospitals and Health Care
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700 & Above Employee
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Housekeeping Supervisor
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Feb 2007 - Nov 2008
Supervisor for Enviromental Services Department Supervisor for Enviromental Services Department
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Education
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Southern Methodist University
Certification, Project Management -
Florida Atlantic University - College of Business
Hospitality Management Certificate Program, Management Competencies for Hospitality Success,The Law & You as a Hospitality Supervisor -
Florida Atlantic University - College of Business
Hospitality Management, Business Administration and Management, General -
Florida Atlantic University - College of Business
Certificate Leadership Boot Camp, Understanding Your Challenges as a Manager,Excellence in Management,Communication Skills for Leaders -
American Red Cross
Adult and Pediatric First Aid/CPR/AED, course align with OSHA’s Best Practices for Workplace First Aid Training Programs -
San Ramon
High School