General Manager

• Jan 2023 - Present

Director of Operations & Development

• Feb 2022 - Jan 2023

• Develop and aid in maintaining and executing proper brand standards across franchises in Canada;• Communicate with prospective franchisees regarding franchise opportunities;• Evaluate potential markets for new franchise openings;• Develop sales strategies to effectively market available opportunities;• Assist with current franchisee requests (ie, order fulfillment, business development needs, etc.,);• Develop future business strategies to improve profitability of the franchise and franchisees;• Assist with other business development projects as needed such as marketing initiatives;• Assist with implementing new systems and process’ to further develop the Canadian market;• Evaluate current spend and determine where spending can be further reduced Show less

Franchise Sales

• Dec 2020 - Feb 2022

•Communicate with prospective franchisees regarding franchise opportunities;•Evaluate potential markets for new franchise openings;•Develop sales strategies to effectively market available opportunities;•Assist with current franchisee requests (ie, order fulfillment, business development needs, etc.,);•Develop future business strategies to improve the profitability of the franchise and franchisees;•Assist with other business development projects as needed;•Implement an effective Customer Resource Management software to meet business needs Show less

International Dispatch & Fleet Maintenance/Allocation, H&N Logistics

• Jan 2021 - Present

•Communicate with team members at the Corporate Office in Madison, WI to ensure a smooth and successful operation start-up in Ontario prior to harvest season; •Aid in the facilitation of daily transportation plans based on harvest forecasts during harvest season; •Complete and submit accurate carrier cross-border shipping documents to customs broker; •Assist and execute food safety programs to meet Canada GAP compliance requirements; •Communicate with various agents within the organization to ensure fleet equipment is being accounted for and revenue collected from carriers; •Assist and maintain maintenance records for various trailer repairs and Federal transportation requirements (ie, reefer preventative maintenance schedules, Federal Department of Transportation inspections) •Ensure all orders with Carriers and their respective booking Agents are accounted for and accurately assigned in Trimble TMW System to ensure prompt processing by the Accounting department Show less

Key Holder/Grocery Department Head

• Nov 2019 - Nov 2020

•Maintain high accuracy of detail and attention; •Ensuring a high level of customer service; •Effectively manage employees within the Grocery department; •Completing ordering and replenishment of assigned area; •Communicating hot selling items to the Store Owner / Manager; •Maintaining planograms, labels, tickets and signing standards; •Participating in inventory management activities; •Receive products into Store System, to ensure accuracy and follow up with discrepancies; •Experience with Point of Sale Systems and JWalk Systems Show less

Community Impact and Development Intern

• May 2018 - Jul 2018

•Data entry using Blackbaud for donor written and verbal communication, and donor donations/sponsorships •Connect with members in the community through various donor calls, meetings, and presentations •Collaborate with development senior leadership and other departments to discuss progress made in various projects and events •Data entry using Blackbaud for donor written and verbal communication, and donor donations/sponsorships •Connect with members in the community through various donor calls, meetings, and presentations •Collaborate with development senior leadership and other departments to discuss progress made in various projects and events