• Dec 2022 - Present

Technical Support from L1 to L3, 100+ usersWorkstation and mobile device upgrade/rolloutfor 6-8 SMEs, 80-100 workstations/devicesWindows and M365 support for 4 SMEs, 50 usersProject Manager experience in 2 IT projectsTeam member in Social Engineering projectAzure, VM, Linux and Windows Server experience

• Feb 2022 - Nov 2022

I first joined Krypton as a freelance IT Consultant. My experience in IT, Telecommunications as well as my extensive experience in customer relations have been paramount in providing my services to Krypton.I have helped their clients achieve their goals in efficiently re-organizing as well as up-scaling their IT and Network infrastructures.

Consultant

• Dec 2021 - Apr 2022

Provided DezBet my services as a consultant in blockchain technology and social media management, having been involved in the web3 space for over 3 years I advised DezBet on how to reach a wider audience as well as provide them with trusted developers and marketers to help DezBet meet its development and marketing goals. Provided DezBet my services as a consultant in blockchain technology and social media management, having been involved in the web3 space for over 3 years I advised DezBet on how to reach a wider audience as well as provide them with trusted developers and marketers to help DezBet meet its development and marketing goals.

Telecommunications Specialist

• Oct 2016 - Nov 2021

Continuing my career in Telecommunications I started working for Free, a French ISP. My scope of work became more heavily focused on the client side of the FTTH (Fiber to the Home) field. I gained a considerable experience in diagnosing, troubleshooting and repairing any and all issues in client side operations as well as CO (Central Office) side. From A to Z I was responsible for installing and maintaining the FO connection from CO to FDH and FDH to client FO router. In this B2C focused environment, being in direct contact with the ISP's client as been a long and enriching experience in customer relations and support. Show less

Telecommunications Technician

• Dec 2014 - Oct 2016

I worked as a field technician in deploying FO (Fiber Optic) network. From laying down FO cable, all kinds from 2FO to 720FO, in most if not all ways to deploy, from underground to aerial, to splicing said cables to their corresponding end in the deployed network, from ODP's to FDH's. Always working with a team, I learned very good team working skills that were required to correctly deploy and connect such a vital and sensitive part of our daily lives. It's hard and strenuous work that also requires thinking on your feet, the slightest mistake can set you back days if not weeks on your deployment project! Show less

Sailor - Armaments Technician

• Nov 2009 - Nov 2014

Sailor specialized in naval artillery, weapon systems and small arms. Attained considerable administrative experience while on ship secretary duty. Experiencing military life has given me an understanding of what it takes to succeed back in civilian life, it thought me discipline, valor and the value of hard work. I cherished my time in the military and will never forget the lessons I've learned. Sailor specialized in naval artillery, weapon systems and small arms. Attained considerable administrative experience while on ship secretary duty. Experiencing military life has given me an understanding of what it takes to succeed back in civilian life, it thought me discipline, valor and the value of hard work. I cherished my time in the military and will never forget the lessons I've learned.