Experience

CleanSpark
• United States
• Technology, Information and Internet
• 1 - 100 Employee
• Mining Operations Manager

  • Mar 2022 - Present


UF Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director of Patient Experience

  • Nov 2018 - Mar 2022

  Responsible for transforming the service culture of UF Health in order to create the perfect patient experience, serving as an intermediary between patients, visitors and staff. Provides administrative, analytical and leadership support to executive leadership to plan and implement strategies to improve patient experience. Responsible for oversight and management of patient advocates, patient relations activities, medical interpreters and language access programs, guest services, and valet services for the 1,100 bed UF Health Shands Hospital system. Show less

• Project Coordinator

  • May 2017 - Nov 2018

  Provided administrative, financial and special project support for the Chief Nursing Officer and Senior Vice President of Human Resources. Conducted and coordinated analyses and special projects by involving appropriate parties, defining issues, gathering and analyzing data, identifying and evaluating alternative approaches and recommending plans of action. Managed major divisional hospital-wide projects: patient experience, financial modeling, nursing productivity and budget development, business plan development, joint venture implementation and employee transition plans. Show less

• Administrative Resident

  • Jul 2016 - May 2017


Peachtree Park Pediatrics
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Operations Associate

  • Aug 2014 - May 2016