Experience

Ginger Promotions UK Ltd

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Brand Ambassador

  • Apr 2023 - Present



Sakaré Cosmetics

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Self Employed Luxury Cosmetics Sales Consultant @ Westfield Stratford

  • Feb 2023 - Mar 2023



OPATRA LONDON

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Self Employed Luxury Cosmetics Sales Associate @ Westfield London

  • Sep 2022 - Feb 2023

  • Approaching potential customers that pass through the shopping centre in front of the company’s kiosk, promoting, demonstrating and selling the cosmetics products in the Opatra stand. • promote Luxury cosmetics products of the company, • identify customer needs and give them advice in choosing of products, • offer advice and respond to the customers requests; • make general inventory; • make demonstrations with the products; •register operations in the system as a result of customers requests. MASTER POS Show less



glh Hotels

• United Kingdom
• Hospitality
• 400 - 500 Employee

• Reception Manager Thistle Hyde Park Kensington Gardens

  • Aug 2022 - Aug 2022

  • I was working for one week only and I should have manage a team of 4-5 receptionists in the F.O.H. department. • I was working for one week only and I should have manage a team of 4-5 receptionists in the F.O.H. department.



LASIDORE COSMETICS LTD

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Self Employed Luxury Cosmetics Sales Advisor @ Westfield Stratford

  • Apr 2022 - Jul 2022

  •Approaching potential customers that pass through the shopping centre in front of the company’s kiosk, promoting, demonstrating and selling the cosmetic products in the Lasidore kiosk. • promote Luxury cosmetic products of the company, • identify customer needs and give them advice in choosing of the products; • offer advice and respond to customers requests; • make general inventory; • make demonstrations with the company’s products; •register operations in the company’s system as a result of customers requests. Show less



London Marriott Hotel Marble Arch

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Front Office Associate

  • Jan 2022 - Mar 2022

  •Process guest check-ins, assigning rooms and activating room keys; •Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns; •Answer, respond to and process all guest calls, messages, questions or concerns-AYS (At your service); •Give guests information and directions regarding the property and local areas of interest; •Process check-outs and resolving any disputed charges; •Process payments and room charges, as well as cashing guests' personal and traveller's cheques; •Confirm reservations and cancellations, running daily reports on the number of arrivals and departures. Achievements: I have completed the Opera PMS course training and Hosting, make it your craft as well. Show less



GLOBALGRANGE LIMITED

• Hospitality
• 1 - 100 Employee

• Senior Receptionist

  • May 2021 - Jan 2022

  •Check X-totals, Z-totals for reception, bar and F&B to match with shift settlement from the system;•Doing banking, E.O.D.(End of the day) by running the night audit, and ledgers that needs to be sent to Head Office;•Handle the switchboard, all the internal and external calls;•Scanning the banking and E.O.D. and send it on the e-mail to the Head Office.Achievements: I have managed to work alone in all the company’s properties : 4 hotels: Grange Whitehall Hotel, Blooms Hotel, Beauchamp Hotel and Buckingham hotel. I have managed to work alone on my shift, running everything smoothly with no complaints from my guests; Show less

• Hotel Receptionist

  • Oct 2019 - Apr 2021

  • Deliver a consistently high level of customer service at the reception desk by dealing with all guests and potential clients in a courteous and efficient manner;• Welcome guests upon arrival, help them to register, assign rooms and direct them to the room while informing them of all in-room and hotel facilities;• Attend to all guests and potential clients at the front desk in a courteous and efficient manner;• Answer customer inquiries politely and efficiently and where necessary seek help and information from other departments;• Ensure all room moves are dealt with and recorded efficiently following company proceduresBe aware of guests special requirements and communicate them to relevant departments.Identify return and regular clients and make sure their special requirements are met.•Count the float;•Check X-totals, Z-totals for reception, bar and F&B to match with shift settlement from the system;• Banking, E.O.D.(End of the day) by running the Night Audit, and Ledgers that needs to be sent to Head Office;•Handle the switchboard, all the internal and external calls;•Scanning the banking and E.O.D. and send it on the e-mail to the Head Office. Show less



Celestolite London

• Luxury Cosmetics Sales Advisor @ Westfield London& Stratford

  • Oct 2018 - Jan 2022

  Responsabilities:•Approaching customers, promoting, demonstrating and selling products in Lasidore kiosk.• promote Luxury cosmetics products of the company,• identify customer needs and give advice in choosing of products,• offer advice and respond to customers requests,• make general inventory• make demonstrations with products •register operations as a result of customer requests.Achievements: I did a receipt of £1600 ;I have sold a products in full price Show less

• Luxury Cosmetics Sales Advisor @ Westfield London & Stratford

  • Jun 2019 - Jul 2019

  •Approaching customers, promoting, demonstrating and selling products inthe Celestolite kiosk.• promote Luxury cosmetic products of the company;• identify customer’s needs and give them advice in choosing the products that suits best to their needs ;• offer advice and respond to the customer’s requests; • make general inventory;• make demonstrations with the company’s products;•register the operations as a result of customer’s requests.

• Luxury Cosmetics Sales Advisor @ Westfield London&Stratford

  • Oct 2018 - May 2019

  •Approaching customers, promoting, demonstrating and selling products in the Celestolite kiosk.• promote Luxury cosmetics products of the company,• identify customer needs and give advices in choice of products,• offer advice and respond to requests from customers,• make general inventory• do demonstrations for products•register operations in the company’s system as a result of customer requests.



PARK GRAND HOTELS LIMITED

• Hospitality
• 1 - 100 Employee

• Night Auditor/Receptionist

  • Jul 2019 - Sep 2019

  PARK GRAND PADDINGTON LONDON/ PARK GRAND HYDE PARK - I was receiving hand over from the late duty manager ; - Count management safe and sign the float book ; - Deal with late check-ins; - Ensure that the building is secure; - Control of the Switchboard; - Ensures that the Night GSS duties are carried out efficiently and all public and end of the house areas are maintained to a verry high standards; - Generate Opera Balance and Room rate report following the list of night audit procedures and generate the relevant reports for the relevant departments; - Cash up the bar, dealing with all forms of payment; - Run the relevant back-up and sign the logbook, inform Management and Accounts of any discrepancies. - Program wake up calls and organise taxis. Show less



Ignite_UK

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Brand Ambassador @ Westfield London-Givft Station

  • May 2019 - May 2019

  •gift personalisation with the customer’s personal pictures : key fobs, phone cases, mouse pads, wall pictures, etc. •gift personalisation with the customer’s personal pictures : key fobs, phone cases, mouse pads, wall pictures, etc.



ObeyYourBody

• Spain
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Luxury Cosmetics Sales Advisor @ shop in South Molton Street & Bank, central London

  • Jun 2018 - Sep 2018

  - Approaching the passing potential customers on the street in front of the skincare shop by offering them samples of the product , and bring them into the store to make demonstrations and sell the luxury skincare products. Achievements: I did 3 sales one after one, 3 receipts of £350, £350, £300, so £1000 sales for that specific day . - Approaching the passing potential customers on the street in front of the skincare shop by offering them samples of the product , and bring them into the store to make demonstrations and sell the luxury skincare products. Achievements: I did 3 sales one after one, 3 receipts of £350, £350, £300, so £1000 sales for that specific day .



Vine Vera Skin Care

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Luxury Cosmetics Sales Advisor @ shop in Christopher Place in Bond Street - central London

  • Apr 2018 - May 2018

  -Approaching the passing potential customers on the street in front of the skincare shop by offering them samples of the product and bring them into the store to make demonstration and sell the luxury skincare products. Achievements: Here I had the biggest sale: one receipt of £10 k -Approaching the passing potential customers on the street in front of the skincare shop by offering them samples of the product and bring them into the store to make demonstration and sell the luxury skincare products. Achievements: Here I had the biggest sale: one receipt of £10 k



ObeyYourBody

• Spain
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Luxury Cosmetics Sales Advisor @ Westfield Stratford, Whiteleys shopping centre & Victoria station

  • Feb 2017 - Mar 2018

  •Approaching customers, promoting, demonstrating and selling products in Obeyyourbody kiosk in Victoria Station / shop in Whiteleys shopping center . • promote Luxury cosmetics products of the company, • identify customer needs and give advices in choosing of the products; • offer advice and respond to customers requests; • make general inventory; • make demonstrations with the company’s products; •register operations in the company’s system (Brava) as a result of customer requests. Achievements: I have finished my shifts over £1000 sales in one day, here I have sold the first eye serum in £70, and I have started to sell the face products after selling only basics. Show less



Aria Beauty

• Canada
• Consumer Goods
• 1 - 100 Employee

• Hair Styling Tools Sales Advisor @ Westfiled London

  • Dec 2016 - Jan 2017

  •Approaching customers passing in front of the stand and make demonstrations with the hair styling tools (hair straighteners, curlers, steam brush, etc.) and sell them at the company’s stand. •Approaching customers passing in front of the stand and make demonstrations with the hair styling tools (hair straighteners, curlers, steam brush, etc.) and sell them at the company’s stand.



GOODGE RETAIL LTD

• United Kingdom

• Phone Accessories Sales Advisor @ Westfield London

  • Nov 2016 - Dec 2016



MICABELLA

• South Africa
• 1 - 100 Employee

• Luxury Cosmetics Sales Advisor @ Westfield London

  • Apr 2016 - Oct 2016

  •Approaching customers, promoting, demonstrating and selling the luxury cosmetic skincare products in the company’s kiosk. •Approaching customers, promoting, demonstrating and selling the luxury cosmetic skincare products in the company’s kiosk.



SOAP & CO (U.K.) LIMITED

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Luxury Cosmetics Sales Advisor @ Westfield Stratford

  • Mar 2016 - Apr 2016

  •Approaching customers passing in the shopping centre by the company’s stand, promote, and make demonstrations with the company’s products and sell the luxury cosmetic skincare products at the company’s stand. •Approaching customers passing in the shopping centre by the company’s stand, promote, and make demonstrations with the company’s products and sell the luxury cosmetic skincare products at the company’s stand.



Mica Beauty

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Luxury Cosmetics Sales Advisor @ Grand Central Birmingham

  • Feb 2016 - Mar 2016

  •Approaching customers passing by the company’s stand, promote, make demonstrations with the company’s products and sell the luxury cosmetic skincare products at the company’s stand. Achievements: Here I’ve sold the first nail kit in my first day of starting this job. •Approaching customers passing by the company’s stand, promote, make demonstrations with the company’s products and sell the luxury cosmetic skincare products at the company’s stand. Achievements: Here I’ve sold the first nail kit in my first day of starting this job.



iCredit Romania

• Romania
• Financial Services
• 100 - 200 Employee

• Loan Consultant

  • Nov 2014 - Dec 2014

  -Provide advice to customers in choosing the most suitable type of credit; -Responsible for collecting rates on credits; -Inform your customers about our current standing, new products and services; -Prepare the loan Requests; -Conclude the loan Contracts; -Distribute advertising materials-marketare; -Prepare marketare report (marketed streets). Benefits: •Commission only depending of the credit contracts concluded; -Provide advice to customers in choosing the most suitable type of credit; -Responsible for collecting rates on credits; -Inform your customers about our current standing, new products and services; -Prepare the loan Requests; -Conclude the loan Contracts; -Distribute advertising materials-marketare; -Prepare marketare report (marketed streets). Benefits: •Commission only depending of the credit contracts concluded;



OTP Bank

• Banking
• 700 & Above Employee

• Financial Advisor

  • Feb 2014 - Jul 2014

  -Identify sales opportunities (including cross selling) for all products and services of the Bank addressed to natural persons/legal entities; -Provide advice to clients-individuals/legal entities on all kinds of products and/or services whose sale a intermediez; -Develop a portfolio of clients and the volume of business together with sales team of which they are part; -Collect supporting documentation of the type of product and submit the file to one of the territorial units of the OTP Bank Romania SA; -Place loan application IT requested data about the customer; - Keep in touch with your customers-throughout their collaboration with OTP Bank Romania SA; -Participate in projects and activities assigned by the direct supervisor. Achievements: I have filled 18 credit files. Benefits: Commissions only depending of the credit contracts concluded. Show less



Raiffeisen Bank Romania

• Romania
• Banking
• 700 & Above Employee

• Financial Banking Consultant

  • Mar 2013 - Apr 2013

  Responsibilities: • Prospecting and identifying potential clients Raiffeisen Bank (individuals) •active Sales Promotion of the bank products and services dedicated to the segment of the clients individuals (mastercard credit card, personal loans) • supply information to potential customers individuals • reporting the results of the activity to the Team Coordinator. Achievements: •I have signed 2 agreements for Mastercard credit card. Benefits : Commissions only depending of the credit contracts concluded. Show less



Provident Financial Romania

• Romania
• Financial Services
• 400 - 500 Employee

• Associate Agent

  • May 2012 - Aug 2012

  Responsibilities: •The granting of loans to customers and cashiering weekly instalments ; •Distribution of promotional Provident flyers into the post boxes assigned into my agency ; •Reporting the activity; •Cashiering the weekly instalments from my customers asigned into my agency. Achievements: •I have signed 7 credit agreements: NB-1, ND-6 •I have received commission from the company to settle my own company PFA(Self employed) •I have cashed the instalments from all my customers (35) assigned into my agency. Benefits: Commission only. Show less



MOBILA KALENDA

• Romania
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Showroom Furniture Sales Advisor @ Iulius Mall Suceava

  • Nov 2009 - Mar 2010

  -selling the products in the showroom and from the product catalogs; -register in the company’s database of the products that the client ordered; -consulting in arranging spaces; -sales completion : issuing contracts, invoices and receipts ; -to participate in the store inventory and merchandise reception; -billing : ASSIS software Benefits: Fixed wages+meal vouchers. -selling the products in the showroom and from the product catalogs; -register in the company’s database of the products that the client ordered; -consulting in arranging spaces; -sales completion : issuing contracts, invoices and receipts ; -to participate in the store inventory and merchandise reception; -billing : ASSIS software Benefits: Fixed wages+meal vouchers.



Astra Asigurari SA

• Suceava, Romania

• Insurance Agent

  • Sep 2009 - Mar 2010

  Responsibilities: -to give information, to discuss conditions and to conclude any contracts with clients, for insured events; -to make available information about the customer, if it’s necessary to determine the amount of the insurance policy; -estimates, evaluates and takes in special risks insurance types of insurance which the undertaking is authorized to conclude; -contract ends and renewed insurance contracts for authorised within the limits of competences whereby laid down in internal rules; -worrying about the collection of the due instalments following the first month, in order to continue the relationships ; -keep record instalments of the first following month, from insurance contracts concluded; -insurance Inspector offers informative data in order to develop insurance quotes in accordance with the requirements of its insureds ; -follows the submission term premiums cashed in accordance with special documents and exchanges existing upon himself; -archive copies of the insurance contract and is responsible for keeping them in terms of safety and protection; - operative leadership of the branch to inform about the problems that appear in his work and make proposals for solving them; -carry out promotion and popularisation of insurance products that the company sells them and broadcasts promotional materials broken down insureds, within the branch. Benefits: Commission only Show less



Ariston Thermo Group

• Suceava, Romania

• Promoter @ Dedeman Store Suceava

  • Oct 2009 - Nov 2009

  Responsibilities: - promotion of the company’s products; - providing technical information about the company’s products; -providing commercial information at the purchasing of the products; -to actively attract the customers to the company’s shelves where their products were exposed Benefits: Fixed wages Responsibilities: - promotion of the company’s products; - providing technical information about the company’s products; -providing commercial information at the purchasing of the products; -to actively attract the customers to the company’s shelves where their products were exposed Benefits: Fixed wages



CAPITAL GROUPE OF CENTRAL EUROPE

• Bucharest, Romania

• International Broker @ Bucharest Headquarters

  • Nov 2008 - Nov 2008

  -make phone calls to the potential investors on the capital markets : canvassing -specific tasks to an international broker for investments on the capital markets . Benefits: Commission paid only -make phone calls to the potential investors on the capital markets : canvassing -specific tasks to an international broker for investments on the capital markets . Benefits: Commission paid only



Orange

• France
• Telecommunications
• 700 & Above Employee

• Retention & Loyalty Assistant @ Headquarters of Iride Business Park Bucharest

  • Sep 2008 - Oct 2008

  Responsibilities: •Manage the instances of the cancellation requested by the clients and their retention by means of specific network procedures : taking verbal requests, or contacting the customers who have submitted applications by fax or post; •Making changes in the customer’s profile with the retention offer; •Promotion of the Orange products and services; •Carrying out calling campaigns : outbound calls for loyalty and retention into the network; •To make the client profile before the outbound calls, and to present them a personalised offer; •Preparation and submission of the tailored offers to the clients; •Registration in the database of the bids results , depending on the type of the retainer (for clients to request reinstate of termination, or for clients without proactive intention to cancel); •Implementation of the accepted bids; •Termination of the contracts for non retained customers; •Organise the loyalty of the clients by selling them the best products and services; • Organise the clients satisfaction by implementing all the benefits of the Orange Thank You program that Orange Romania has prepared for the mass market. Achievements: I did roughly 21/22 outbound calls per day, and I had a good retention rate. Benefits: Fixed wages + meal vouchers + gym subscription + 2 Orange subscriptions. Show less



CARPATICA LIFE-BROKER OF PRIVATE PENSIONS

• Suceava, Romania

• Marketing Agent @ Carpatica Life

  • Aug 2007 - Apr 2008

  Responsibilities: -submission and promotion services-image campaign; -identify and contact potential clients we cover the area of activity; -identify customer needs; –create custom quotes-negotiate with clients-they warrant in detail the services offered by our company; -maintaining and developing relationships with existing customers already looking for additional opportunities for extension of services. Commission only. Responsibilities: -submission and promotion services-image campaign; -identify and contact potential clients we cover the area of activity; -identify customer needs; –create custom quotes-negotiate with clients-they warrant in detail the services offered by our company; -maintaining and developing relationships with existing customers already looking for additional opportunities for extension of services. Commission only.



Rompetrol (KMG International)

• Romania
• Oil and Gas
• 700 & Above Employee

• Customer Relationship Agent @ Rompetrol Dowstream S.R.L.

  • Feb 2006 - Apr 2008

  Responsibilities: •Provide a series of sales objectives set by the company; •direct involvement in business for sale; •Identification of the customers needs; •Providing information on the credit services offered by Rompetrol Downstream clients and persuade them in order to complete the sale process; •Assisting clients in the evaluation process of the fulfilling of the conditions of the contract; •Collection of information and documents needed for conclusion of contracts; •Fees registration and the new customers in the company’s system; •Drafting of daily reports on the movement of card, PIN, money, documents; •Verification of the documents presented by the client to activate the service (identity cards, utility bills, etc.) •Advice and involvement in the training of the customers regarding the utilisation of the products marketed for getting full satisfaction of them; • Checking of your customers status at the Call Centre; •Receiving and monitoring the customers complaints, suggestions and transmission of them to the entitled person; •Appropriate treatment of any complaints from the customers; • I used to work in both Rompetrol Stations, Suceava 1 & Suceava 2. Achievements : I was doing my monthly targets of roughly 30 contracts/ month for Fill&Go Personal cards. Benefits: Fixed wages + meal vouchers + bonuses. Show less



Hotel Orizont** Suceava

• Suceava, Romania

• Hotel Receptionist @ Hotel Orizont

  • Nov 2005 - Nov 2005

  Responsibilities: • selling and upselling accommodation to the company’s guests; • coordination of the activities within the framework of the reception and accommodation spaces; •management and receiving of permanent guests ; •informing and maintaining the relationship with the company’s guests ; • make reservations for accommodation ; • operating and preparing of the necessary documents for the accommodation ; • I have responsibilities of billing of the services and values and cashing in of the consumptions. Benefits: Fixed wages Show less



ROPLAST THERMO SRL FALTICENI,SUCEAVA

• Suceava, Romania

• Showroom Technical Advisor PVC windows

  • Nov 2004 - Sep 2005

  Responsibilities: -Representation of the company in Suceava county through the show room ; - Taking orders from the walk-in customers that come into the showroom; - The presentation of the products, and advising the customers in choosing of the best variant that suits best to their needs; - Bidding by phone, or directly into the showroom, through price quotation by printing out the offer from the computer using Win Arhi software; - Collecting the value in cash, by issuing a receipt, bills were issued by the head office after the completion of the work. Fixed wages. Show less



GIRELI SRL SUCEAVA

• Suceava, Romania

• Showroom Sales Consultant PVC windows

  • Apr 2004 - Jul 2004

  Responsibilities: -Advising the potential customers who are visiting the showroom in terms of choosing the optimal variant of the PVC APLAST windows for them; -Elaboration of customised price by printing out from the computer using Fenestra 2000 software for APLAST brand PVC profiles and accessories; - Taking orders from the walk-in customers and sending them to the company’s headquarters. Benefits: Fixed wages. Responsibilities: -Advising the potential customers who are visiting the showroom in terms of choosing the optimal variant of the PVC APLAST windows for them; -Elaboration of customised price by printing out from the computer using Fenestra 2000 software for APLAST brand PVC profiles and accessories; - Taking orders from the walk-in customers and sending them to the company’s headquarters. Benefits: Fixed wages.