Experience

amaysim

• Australia
• Telecommunications
• 100 - 200 Employee

• Home-based Customer Service Representative eBay

  • Aug 2017 - Present

  • Managed amaysim eBay account and handle all email queries regarding product details, returns, pre-sales query and escalations • Making sure that all negative feedback are appealed to eBay Customer Support for removal and managing defects to maintain top-seller performance status • Daily report for sales and managing promotions • Keeping track of orders that are awaiting postage and making sure it’s dispatched within handling time • Knowledge in using Shopify, Duoplane, Glip, Slack, Google Documents, Google Sheets, Google Calendar and Zendesk • Helped in creating promotions to increase sales traffic and boost sales • Knowledge in cancelling orders and how to go about returns and disputes for eBay Money Back Guarantee Show less



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Account Manager

  • Aug 2014 - Present



ePerformax Contact Centers & BPO

• Account Manager-eBay Australia

  • Aug 2014 - Present

• eBay Account Manager

  • Aug 2014 - Present



Democrito o. Plaza memorial hospital

• ER Nurse



Amazon

• United States
• Software Development
• 700 & Above Employee

• Customer Service Representative

  • Oct 2013 - Jan 2014