Razan Bitar
Operations Manager at Aimstyle | Branding Agency- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Parent Coaching Certification
Parent Coaching InstitutionOct, 2020- Nov, 2024 -
ISO 9001:2008 internal Auditing
SGS
Experience
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Aimstyle | Branding Agency
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United Arab Emirates
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Design Services
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1 - 100 Employee
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Operations Manager
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Oct 2022 - Present
Handle inquiries and requests from customers and address their needs. Stay on top of accounts, making sure they receive services that are within their budget and meet their needs. Meet regularly with other team members to discuss progress and find new ways to improve business. Ensure all operations are carried on in an appropriate, cost-effective way Improve operational management systems, processes and best practices Purchase materials, plan inventory and oversee warehouse efficiency Help the organization’s processes remain legally compliant Formulate strategic and operational objectives Examine financial data and use them to improve profitability Manage budgets and forecasts Perform quality controls and monitor production KPIs Recruit, train and supervise staff Find ways to increase quality of customer service Show less
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Parent Coaching Institute
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United States
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Professional Training and Coaching
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1 - 100 Employee
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PCI Certified Parent Coach®
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Oct 2020 - Dec 2022
Parent Coaching is an empowering process that involves the coach and parent working together to co-create an improved reality for your parenting. Through a one-hour conversation every week for around 10 weeks, we go through four phases (4Ds) to learn everything about you and your parenting style and approaches; we identify your “Dream" and help you fulfill and reach it. We usually kick off this process by conducting an in-take session. During this session we tend to know each other and build the trust and relationship to make the best out of this process. These phases are: 1. Discovery Phase (2 sessions): During this phase, we talk about the current situation - the challenges, what is working and what isn't. We focus on the positives and strengths. 2. Dream Phase (2 sessions): We talk about your hopes and dreams; the best scenario you would like to have for your parenting and family, and we start to identify and visualize it. 3. Design Phase (5 sessions): We put together an action plan (micro-steps) to make the dream fulfillment possible for you. We discuss how we can reflect this on your daily routine. We talk about developmentally appropriate approaches and parenting techniques for your children's needs at this stage of growth. 4. Destiny Phase (1 session): We reach the stage where parenting is an enjoyable process that allows you and your children to further grow and build on your relationship reaching your full potential, and realizing your DREAM. At this phase, you are confident and able to get through any arising challenge with ease. Coaching is a very effective way to empower parents- it does not tell you what to do, on the contrary, it allows you to discover your potential, identify your parenting identity and enjoy your children and parenthood. Show less
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Alfa Chemicals Manufacturing Establishment
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Jordan
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Chemical Manufacturing
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Quality Assurance Manager / Management Representative
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Jan 2009 - Sep 2020
• Established the Quality Management System ISO 9001:2008. • Managed all company-wide departments (production, purchasing, stores, lab test and trainings) quality policies, procedures, processes, programs, and practices, to assure the company of continuous conformance with appropriate standards and regulations in accordance with the ISO 9001:2008 as the management representative. • Acted as the company official QMS Internal Auditor. • Managed the purchase of raw materials, and foreign correspondence with customers and suppliers. • Followed up on financial matters with local banks. • Managed tenders for the Civil Service Consumer Corporation • Developed business strategies and achieve performance targets. • Developed strategies and deliver excellent sales and after-sales services to maximize sales, customer satisfaction and retention. • Market research and competitor analysis for each product. • Formulated direct and coordinate on ground all kinds of marketing activate to promote the products. • Managed all aspects of print and promotions. Show less
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Landmark Amman Hotel & Conference Center
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Jordan
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Hospitality
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1 - 100 Employee
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Marketing Manager
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Nov 2008 - Feb 2009
• Managed the hotel re-branding campaign. • Managed both internal and external marketing; from designs, printed materials, press releases. • Dealt directly with advertising agency, printing houses, Newspapers, Magazines and reported only to the General Manager. • Conducted marketing surveys on current and new outlets. • Prepared marketing activity reports. • Prepared weekly newsletter. • Managed the hotel re-branding campaign. • Managed both internal and external marketing; from designs, printed materials, press releases. • Dealt directly with advertising agency, printing houses, Newspapers, Magazines and reported only to the General Manager. • Conducted marketing surveys on current and new outlets. • Prepared marketing activity reports. • Prepared weekly newsletter.
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Radio Fann
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Jordan
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Media Production
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1 - 100 Employee
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Senior Media Planner
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May 2005 - May 2008
Responsible of all ads post sales and production procedures for two leading radio stations in Jordan, Fann FM and Rotana FM. Responsibilities included the following: *Followed up with direct clients and advertising agencies. *Managed, coordinated, and followed up on developing media plans. *Coordinated between internal departments to ensure the timely delivery of all commercials with the radio stations. *Managed advertising sales cycle from booking, trafficking and airing time. *Monitored the aired advertisement and made sure the competitors ads were scheduled respectively. *Managed all advertising air times on the radio stations. *Provided after sales service and follow up with clients. *Developed and managed advertising campaigns. *Managed and developed PR and communications strategies. Show less
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Sales and Marketing Executive
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Sep 2004 - May 2005
Infinity Advertising and Marketing Responsible for outdoor sales. Handled media campaigns. Managed marketing, advertising, artwork, and all marketing related requirements for clients. Infinity Advertising and Marketing Responsible for outdoor sales. Handled media campaigns. Managed marketing, advertising, artwork, and all marketing related requirements for clients.
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Education
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2000 - 2004
Applied Science University
BA, Marketing -
2019 - 2020
The Parent Coaching Institution
Coach, Parent coaching -
1994 - 2000
Eslamic Educational College
Community
