Pricing Coordinator

• Apr 2023 - Present

Account Manager/Sales Analyst

• Oct 2021 - Oct 2022

• Worked on data-driven portfolio deep-dive projects from end to end to interpret portfolio data, and identified risk drivers to support business development • Managed numbers and calibrated the business against objectives and key results/indicators (KPIs) and accurately forecasted/reported the state of the business • Created visually impactful dashboards in Excel and Tableau for data reporting by using Pivot tables and Vlookups; extracted, interpreted, and analyzed data to identify key… Show more • Worked on data-driven portfolio deep-dive projects from end to end to interpret portfolio data, and identified risk drivers to support business development • Managed numbers and calibrated the business against objectives and key results/indicators (KPIs) and accurately forecasted/reported the state of the business • Created visually impactful dashboards in Excel and Tableau for data reporting by using Pivot tables and Vlookups; extracted, interpreted, and analyzed data to identify key metrics and transform raw data into meaningful, actionable information • Built and maintained executive relationships with customers and influence the long-term strategic direction • Worked with sales teams, developers, and technical leads to build business cases for transformation and plans for implementation • Leveraged insights collected from an analysis of the client’s historical revenue and cost history, communicated with and influenced clients to adopt new product features, forecasted to reduce costs • Reduced service complaints by 20% through comprehensive client presentations on new features and services available to clients Show less • Worked on data-driven portfolio deep-dive projects from end to end to interpret portfolio data, and identified risk drivers to support business development • Managed numbers and calibrated the business against objectives and key results/indicators (KPIs) and accurately forecasted/reported the state of the business • Created visually impactful dashboards in Excel and Tableau for data reporting by using Pivot tables and Vlookups; extracted, interpreted, and analyzed data to identify key… Show more • Worked on data-driven portfolio deep-dive projects from end to end to interpret portfolio data, and identified risk drivers to support business development • Managed numbers and calibrated the business against objectives and key results/indicators (KPIs) and accurately forecasted/reported the state of the business • Created visually impactful dashboards in Excel and Tableau for data reporting by using Pivot tables and Vlookups; extracted, interpreted, and analyzed data to identify key metrics and transform raw data into meaningful, actionable information • Built and maintained executive relationships with customers and influence the long-term strategic direction • Worked with sales teams, developers, and technical leads to build business cases for transformation and plans for implementation • Leveraged insights collected from an analysis of the client’s historical revenue and cost history, communicated with and influenced clients to adopt new product features, forecasted to reduce costs • Reduced service complaints by 20% through comprehensive client presentations on new features and services available to clients Show less

Account Executive/Sales Analyst

• Apr 2021 - Oct 2021

• Managed sales performance by generating sales reports, tracking KPIs, and recommending actions to sales management • Assisted in forecasting sales and analyzing variances, identifying bottlenecks, and implementing process improvements • Performed data validation and reconciled transactions by comparing and correcting data • Maintained company sales database in collaboration with other departments for forecasting/planning and marketing • Utilize consultative account profiling… Show more • Managed sales performance by generating sales reports, tracking KPIs, and recommending actions to sales management • Assisted in forecasting sales and analyzing variances, identifying bottlenecks, and implementing process improvements • Performed data validation and reconciled transactions by comparing and correcting data • Maintained company sales database in collaboration with other departments for forecasting/planning and marketing • Utilize consultative account profiling, account positioning customer needs analysis, sales opportunity development strategies • Created organized, and visualized projects using Excel dashboards (Pivot tables, macros, and vlookups) for senior management • Developed account penetration strategies for several Fortune 500 companies through the research and analysis of both external and internal data sources

Sales Development Representative

• May 2019 - Mar 2021

• Consistently surpassed sales quotas by implementing effective sales strategies which led to exceeding Sales Qualified Leads targets by 103% and full-cycle event sales targets by 160%. • Analyzed sales and financial performances to effectively plan for increased future opportunities, while identifying weak trends. • Developed a two-part training program intended to teach the essentials of consultative sales which led to an improvement and effectiveness of the broader sales organization

Dedicated Dispatch Coordinator

• Sep 2015 - Aug 2016

• Analyzed shipping data to identify supply chain inefficiencies, negotiate discounts with transport carriers, and optimize delivery routes, resulting in increased profit margins and a 95% on-time pick-up and delivery rate for customer freight • Built and maintained relationships with partnering customers and carriers by analyzing customer data, identifying areas for improvement, and implementing strategies to enhance customer satisfaction. Key Highlights: • Created a dedicated task… Show more • Analyzed shipping data to identify supply chain inefficiencies, negotiate discounts with transport carriers, and optimize delivery routes, resulting in increased profit margins and a 95% on-time pick-up and delivery rate for customer freight • Built and maintained relationships with partnering customers and carriers by analyzing customer data, identifying areas for improvement, and implementing strategies to enhance customer satisfaction. Key Highlights: • Created a dedicated task force to identify potential sources of customer dissatisfaction and proactively communicated with carriers to minimize those failures, reducing the frequency of non-compliance reports by 15%

Highway Shipment Coordinator

• Nov 2013 - Aug 2015

• Delivered exceptional services to achieve 95% on-time pick-up and delivery rate of customer's freight. • Minimized service failures and ensure timely pickup and delivery of customers' freight by regularly communicating with carriers. • Lowered frequency of non-compliance reports by 15% using efficient communication skills and identifying root causes of failures.

Security Guard

• Apr 2012 - Sep 2013

Intern Assistant

• Apr 2013 - May 2013

Core Aeration Specialist

• Apr 2011 - Aug 2011