Experience

Zingermans Mail Order Inc
• United States
• Human Resources Services
• 1 - 100 Employee
• Customer Service Representative

  • Sep 2022 - Present


Umbrella House Studios

• Owner

  • Jul 2020 - Present

  UHS started as an idea to bring different creatives under one roof and become a team that can cover the industry one has experience in. Through the power of authenticity and collaboration I’ve been able to connect with local and distant talent as we begin our mission. We all can do things on our own but it’s better together UHS started as an idea to bring different creatives under one roof and become a team that can cover the industry one has experience in. Through the power of authenticity and collaboration I’ve been able to connect with local and distant talent as we begin our mission. We all can do things on our own but it’s better together



University of Michigan

• United States
• Higher Education
• 700 & Above Employee

• Groundskeeper

  • Nov 2018 - Dec 2021

  Provide quick and exceptional service to all applicable areas during snow storms. Accurately plant a variety of plants, mulch tree rings, rake leaves, empty trash cans and trim weeds. Routinely check University buildings for litter, assemble racks, maintain high quality of work. Provide quick and exceptional service to all applicable areas during snow storms. Accurately plant a variety of plants, mulch tree rings, rake leaves, empty trash cans and trim weeds. Routinely check University buildings for litter, assemble racks, maintain high quality of work.



Texas Roadhouse

• United States
• Restaurants
• 700 & Above Employee

• Server Assistant

  • Sep 2018 - Dec 2018

  Assist guests with their needs in a swift manner while also helping severs attend to their tables quickly. Clean tables efficiently and serve delicious bread to guests. Assist guests with their needs in a swift manner while also helping severs attend to their tables quickly. Clean tables efficiently and serve delicious bread to guests.



Volt Workforce Solutions

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Technical Support Advisor

  • Jun 2017 - Mar 2018

  Working third party for Apple I've: Been able to communicate to customers promptly and accurately, offering solutions to customers for their Apple technical support related questions through my strong active listening skills and documentation skills. Managed time by accurately and quickly assessing information and locating alternative options to satisfy customers. Followed policies and maintained a positive and professional attitude. Working third party for Apple I've: Been able to communicate to customers promptly and accurately, offering solutions to customers for their Apple technical support related questions through my strong active listening skills and documentation skills. Managed time by accurately and quickly assessing information and locating alternative options to satisfy customers. Followed policies and maintained a positive and professional attitude.



Eastern Michigan University

• United States
• Higher Education
• 700 & Above Employee

• Office Assistant

  • Jun 2014 - Dec 2015

  At the Office of the Ombudsman I was: Front line management of all incoming calls, guests, and faculty. Answered phone calls, scheduled interviews, and assisted with development of University documents. Proficient use of Microsoft office including Word and Excel, as well as use of Online Case Management Software. At the Office of the Ombudsman I was: Front line management of all incoming calls, guests, and faculty. Answered phone calls, scheduled interviews, and assisted with development of University documents. Proficient use of Microsoft office including Word and Excel, as well as use of Online Case Management Software.


Starbucks
• United States
• Retail
• 700 & Above Employee
• Barista

  • Oct 2013 - Nov 2013

PICS Inventory
• United States
• Retail
• 100 - 200 Employee
• Auditor

  • May 2013 - Aug 2013