Raytaunda Vaughn
Convention Service Manager at Magna Hospitality Group- Claim this Profile
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Bio
Experience
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Magna Hospitality Group
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Accounting
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1 - 100 Employee
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Convention Service Manager
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Jan 2018 - Present
As a convention services managers I reserve conference rooms and coordinate services for groups and organizations holding meetings, conventions and other events on hotel grounds, also organize banquet or catering services, reserve video or audio equipment and plan any changes to the configuration of the event space.
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Quality Suites Buckhead Village
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United States
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Hospitality
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Director of Sales
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Jan 2017 - Sep 2017
As a Sales director my responsibilities included developing key growth sales strategies, tactics and action plans. Successful execution of these strategies is required to achieve my financial targets my duties also included hitting annual targets, building relationships and understanding customer trends.
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Embassy Suites
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United States
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Hospitality
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700 & Above Employee
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Senior Sales Manager
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Apr 2008 - Jan 2016
Establish, maintain and grow client relationships such as Coca-Cola, Smurfit-Stone, Miles Properties and CDC. Also responsible for SMERF market with strong emphasis on Government business. Responsible for booking, maintaining and exceeding $250,000-$300,000 sales quota per quarter. Handle challenges with diplomacy and quick resolution to retain client loyalty. Maintain a continuous line of open-communication with key hotel departmental managers and event organizers to ensure a seamless event. Thoroughly document all phone calls, e-mails, contracts, spreadsheet data and any other correspondence with the client accurately in Hilton's database system. Monitor, track and follow-up with group contacts on room pick-up information.
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Hilton Atlanta
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United States
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Hospitality
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1 - 100 Employee
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Catering Administrive Assistant
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Aug 2001 - Apr 2008
As a catering coordinator I detailed all banquet event order for new guest, also created contract and proposal.
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Education
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Citronelle High School
diploma, General Studies