Experience

Baillie and Hershman P.C.

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Paralegal

  • Aug 2020 - Present



Self-Employed

• Meriden, CT

• Nanny

  • Jul 2019 - Jul 2020

  • Care for, supervise, and provide a safe and nurturing environment for household children. • Organize and manage the children’s daily schedules and routines. • Care for, supervise, and provide a safe and nurturing environment for household children. • Organize and manage the children’s daily schedules and routines.



Catholic Charities - Archdiocese of Hartford

• United States
• Individual and Family Services
• 1 - 100 Employee

• Preschool Assistant Teacher

  • Feb 2019 - Jun 2019

  • Promoted the physical, emotional, social, and intellectual development of the children in the classroom, creating a positive, inclusive learning environment. • Worked with the teacher to plan lessons and activities in accordance with the established curriculum. • Participated in parent-teacher conferences and maintained orderly and clean classrooms. • Promoted the physical, emotional, social, and intellectual development of the children in the classroom, creating a positive, inclusive learning environment. • Worked with the teacher to plan lessons and activities in accordance with the established curriculum. • Participated in parent-teacher conferences and maintained orderly and clean classrooms.



Cultural Exchange and Au Pair Program - CEAP

• Spain
• Primary and Secondary Education
• 1 - 100 Employee

• Au Pair

  • Jul 2017 - Jan 2019

  • Working with children in a different country and culture has helped me develop professionally and personally. I have been able to: o Improve my communication skills and English-speaking fluency; o Learn how to resolve difficult situations and quickly adapt to new environments; and o Improve my emotional and physical skills through assisting and working with children. • Working with children in a different country and culture has helped me develop professionally and personally. I have been able to: o Improve my communication skills and English-speaking fluency; o Learn how to resolve difficult situations and quickly adapt to new environments; and o Improve my emotional and physical skills through assisting and working with children.



Transalmeida Transportadora e Logística

• Office Manager

  • Jan 2012 - Jun 2017

  • Handled billing activities, including making check deposits and withdrawing money from the bank. • Negotiated with brokers, customers, and suppliers to obtain the best prices and deals. • Made trips to the DMV to exchange and renew required transportation documents and licenses. • Handled billing activities, including making check deposits and withdrawing money from the bank. • Negotiated with brokers, customers, and suppliers to obtain the best prices and deals. • Made trips to the DMV to exchange and renew required transportation documents and licenses.



CEMIG

• Brazil
• Utilities
• 700 & Above Employee

• Customer Service Associate

  • Jan 2016 - Dec 2016

  • Answered incoming calls and effectively and efficiently resolved customer issues related to billing, power outages, and starting and cancelling services to ensure high customer satisfaction. • Determined appropriate solutions for customers and followed-up as needed to resolve issues. • Provided timely feedback to management regarding customer concerns and issues. • Collaborated with team members to provide the best overall customer experience. • Answered incoming calls and effectively and efficiently resolved customer issues related to billing, power outages, and starting and cancelling services to ensure high customer satisfaction. • Determined appropriate solutions for customers and followed-up as needed to resolve issues. • Provided timely feedback to management regarding customer concerns and issues. • Collaborated with team members to provide the best overall customer experience.



CCAA

• Brazil
• Language Schools
• 700 & Above Employee

• Assistant Teacher

  • Jan 2015 - Dec 2015

  • Provided developmental, academic, and emotional support for students between the ages of 5 and 11 who were unable to focus on tasks during classroom instruction and required special attention. • Conducted small group and one-on-one sessions with students needing extra support. • Assisted teacher in preparing for classes and lesson plans. • Provided developmental, academic, and emotional support for students between the ages of 5 and 11 who were unable to focus on tasks during classroom instruction and required special attention. • Conducted small group and one-on-one sessions with students needing extra support. • Assisted teacher in preparing for classes and lesson plans.