Raymond Chiu

Technical Operations I at Revantage, A Blackstone Portfolio Company
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Contact Information
us****@****om
(386) 825-5501
Location
West Covina, California, United States, US
Skills

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Bio

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5.0

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Nelson Yong

Raymond was a pleasure to work with. He is efficient, hardworking, dependable, courteous, and professional. He is always there to lend a helping hand and no problem was too great for Raymond to troubleshoot. I wouldn't hesitate to work with him again.

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Credentials

  • Range Safety Officer
    National Rifle Association
    Jun, 2011
    - Nov, 2024

Experience

  • Revantage, A Blackstone Portfolio Company
    • United States
    • Real Estate
    • 400 - 500 Employee
    • Technical Operations I
      • Jan 2022 - Present

  • AIG
    • United States
    • Insurance
    • 700 & Above Employee
    • Network Facilitator
      • Sep 2014 - Feb 2022

      Provide end user support to members of Affordable Housing, Commercial Mortgage Lending and Global Real Estate Business Units within AIG. Setup new Citrix virtual machines along with imaging laptops and configuring machines for end user use. Provide assistance with ordering, and setting up Apple devices for corporate email. Support the users in their day to day operations. Provide end user support to members of Affordable Housing, Commercial Mortgage Lending and Global Real Estate Business Units within AIG. Setup new Citrix virtual machines along with imaging laptops and configuring machines for end user use. Provide assistance with ordering, and setting up Apple devices for corporate email. Support the users in their day to day operations.

  • Katten Muchin Rosenman LLP
    • Law Practice
    • 700 & Above Employee
    • Support Analyst
      • Oct 2003 - Dec 2012

      Supported law firm of over 80 attorneys and 100 support staff in day to day operations. Assisted with LAN administrator when necessary. Primary contact person with corporate office in regards to telecommunication system and also with Blackberry/PDA service. Configured/upgraded users with Blackberry, Windows, Android, iPhone mobile PDA devices. Provide Level II Help Desk support. Provided software support for MS Office, Interwoven Desksite/Filesite, Workshare Deltaview, Carpe Diem, Hot Docs and other legal applications. Primary point person to handle phone issues with main office. Responsible for imaging new/replacement machines via Orbit. Primary person to handle new users to ensure that their computer and phone is setup and ready to go on their start date. Coordinated with facilities to move computer hardware whenever fellow employees would move to different office/cubicles. Show less

  • Charter Communications
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Computer Support Specialist II
      • Jul 1999 - Apr 2003

      Supported call center of over 600 workstations and servers. Troubleshoot, repair, and upgrade software and hardware that was necessary in workstations, servers, voice and data connections. Supported level I Computer Support Specialist. Assist, Network Analyst and Telephony Analyst in day-to-day operations. Deployed new/reissued desktops via Norton Ghost imaging. Supported call center of over 600 workstations and servers. Troubleshoot, repair, and upgrade software and hardware that was necessary in workstations, servers, voice and data connections. Supported level I Computer Support Specialist. Assist, Network Analyst and Telephony Analyst in day-to-day operations. Deployed new/reissued desktops via Norton Ghost imaging.

  • Alhambra Camera Inc.
    • Alhambra, CA
    • Sales Clerk
      • Dec 1992 - Jul 1999

      Sales clerk in a photography retail store. Sales clerk in a photography retail store.

Education

  • California State University, Los Angeles
    Computer Information Systems
    1997 - 2002
  • Pasadena City College
    General Studies
    1992 - 1997

Community

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