Raymond Chang

Executive Vice President, Group Information Technology at China Development Financial 中華開發金控
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Taipei City, Taipei City, Taiwan, TW

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Experience

    • Taiwan
    • Financial Services
    • 100 - 200 Employee
    • Executive Vice President, Group Information Technology
      • Mar 2021 - Present
    • Taiwan
    • Financial Services
    • 400 - 500 Employee
    • Chief Enterprise Architect, Head of Digital Architecture at Digital Data & Technology (DDT)
      • Sep 2019 - Mar 2021
    • Chief Enterprise Architect
      • May 2015 - Sep 2019

      Joined the bank as Enterprise Architect to work with McKinsey in bank’s digital transformation program in Enterprise Architecture analysis, blueprint design, transformation strategy, delivery roadmap, and all other hands on enterprise architecture activities. Got promoted to SVP as bank’s Chief Enterprise Architect and the head of IT Strategy to continue drive in several transformation sub programs. Roles, Functions and Contributions: • As IT executive manager, I lead 4 departments with my direct report of 6 VPs and total of 70+ staffs including Enterprise Architects, Business Application SAs, Data Warehousing engineers and Data Analysts. • As Chief Enterprise Architect, I train and lead 20+ Enterprise Architects across departments. • Re-shaped Enterprise Application Architecture from a vertical (traditional monolith product-centric) architecture to horizontal (service oriented micro service, customer-centric) architecture • Shape IT technology landscape in better way to guide technology development align with the agreed and approved architecture blueprint. • Build enterprise architecture governance and chair regular architecture committee. • Develop strategy book for all IT projects to follow; consists of development strategy, pipeline prioritization strategy, 2-speed project delivery strategy…etc • Manage complex enterprise data warehouse and big data analytics; and build real-time data analytics capabilities to the bank. • Complete domestic branch’s digital transformation program including Customer On-boarding system, Investment trading platform, new digital teller system, and Operational CRM. • Drive data governance committee for the management of data model and the data quality • Contribute projects in Master Data Management, Account Overview, Client on-boarding, CRM, Investment Portfolio Management, Hong Kong platform…etc Show less

    • Regional Application Architect
      • Oct 2010 - Sep 2013

      Roles and Responsibilities: • Key member of Regional IT Committee. • Communicate with regional line managers and the key business manager in Asia Pacific countries, analyze all the information collected, and to explore development opportunities for business functions at regional office. • Design and develop a sustainable business application system architecture and strategy paper for Asia Pacific region. • Leverage offshore IT resources on critical IT infrastructure/application developments. • Manage internal technology resources to meet stakeholder's expectations, goals, and directions. • Key contribution in projects: - Asia Pacific Operational Data Store / Regional Data Warehouse - Regional Portfolio Performance Analysis Platform - Sales Resource Center - Region-wide IT Infrastructure consolidation - Regional IT infrastructure decentralization Show less

    • Investment Management
    • 1 - 100 Employee
    • Chief Technology Officer
      • Jan 2007 - Oct 2010

      Roles and Responsibilities: • Chair Project Management Committee and IT Steering Committee. • Develop high performance IT department to support business growth and strengthen controls, scale infrastructure for growth, maximize staff capability and build Business Analysis support model for progressive IT services. • Develop and drive rollout of the Project Life Cycle for ING IM Taiwan with completed set of procedures and tools for every projects running in the business. • In charge of IT integration project to design and build a new Data Center at Taipei 101 office, integrates IT infrastructures and other systems from two firms into one. The scope includes the integration of data center, infrastructures, business application, and the data. • IT re-engineering and service model implementation. • Provide infrastructure support and management service to group entities: ING Wealth Management Taiwan and ING Real Estate Taiwan. • Key contribution in projects: - IT integration program (acquisition/merger) - Wealth Management build-up (new line of business) - Real-estate investment management infrastructure migration - Other business application projects, such as Collaboration portal, Office automation, Internet Security Platforms(WAF, Bluecoat, McAfee…etc), Bloomberg AIMS trading platform, CTI/IVR, E-Commerce re-engineering. Show less

    • Head of IT
      • Aug 2004 - Dec 2006

      Roles and Responsibilities: • Review and rebuild IT infrastructure environment in order to stabilize and improve infrastructure stabilities. • Infrastructure upgrades for group standard requirements and policies. • Ensure accuracy of all application deliverables to achieve business requirements and successfully maintained systems in accordance with established service level agreement through preventive code review and implementing changes where appropriate. • Analyze and assess the portfolio management system structure and evaluated future requirements through the workshop meeting with key business managers for the system upgrade. • Design and implement larger scale of BCP and DR plans for Taiwan office with most cost effective solution, drove rollout to all departments and to lead drill exercise. • Key contribution in projects: - Core system enhancement and stability improvement - Digital channel revamp - Customer service platform implementation - Infrastructure stability improvement - Internet security gateway implementation - Wintel domain upgrade/server migration Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Enterprise Technology Services (ETS), Service Delivery Manager
      • Jan 2000 - May 2003

      Roles and Responsibilities: • Drove rollout of IT service processes to Taiwan ETS includes Data Center standard and operation procedures, system security hardening procedures, JPMorgan Project Life Cycle methodology, database administration guideline, change management, security administration, technology risk management process...etc • Responsible for local Technology Risk Management. • Manage IT infrastructure service delivery. • Support Asia Pacific region on regional change management/implementation process. • Support in several office relocation projects, including Chase Bank Taipei branch relocation, JPM Securities relocation, and Asset Management office relocation. • Managed 2 Data Centers and 1 DR Center with 3 shifts, 24x7 data center operations. Show less

    • Deputy Manager IT
      • Apr 1994 - Jan 2000

      Roles and Responsibilities: • Lead AS/400 system support team to manage over 10 enterprise model AS/400 machines. • Manage AS/400 production control environments and all relevant projects. • Establish and lead user desktop support team with developed procedures and guidelines that effectively improved IT service level to users. • Trading desk support. • Infrastructure related projects: Data Center renovation, Office relocation support, Network re-engineering/upgrade...etc • Support in business application development projects. Show less

    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • AS/400 System Engineer, IBM Business Partnership Division
      • 1993 - 1994

Education

  • Baker College
    Bachelor's degree, Business Administration and Management, General

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