Raymond Williamson

Computer User Support Specialist Intern at ACI Learning
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Contact Information
us****@****om
(386) 825-5501
Location
San Antonio, Texas, United States, US

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Credentials

  • CompTIA Security+
    LeaderQuest HQ
    Aug, 2022
    - Oct, 2024
  • CompTIA A+ Core 2
    LeaderQuest HQ
    Jul, 2022
    - Oct, 2024
  • CompTIA A+ Core 2
    LeaderQuest HQ
    Jul, 2022
    - Oct, 2024
  • CompTIA Network+
    LeaderQuest HQ
    Jul, 2022
    - Oct, 2024
  • CompTIA A+ Core 1
    LeaderQuest HQ
    Jun, 2022
    - Oct, 2024
  • ITIL® Foundation
    LeaderQuest HQ
    Jun, 2022
    - Oct, 2024

Experience

  • ACI Learning
    • United States
    • Professional Training and Coaching
    • 400 - 500 Employee
    • Computer User Support Specialist Intern
      • May 2022 - Present

      - Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues- Ensured physical security & common attacks while securing the wired and wireless local network- Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts - Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues- Ensured physical security & common attacks while securing the wired and wireless local network- Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts

  • Maine State Prison
    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Correctional Officer
      • Jan 2016 - Feb 2022

      - Focused on maintaining peace, security and safety within the prison. Extensively trained in crisis prevention and intervention. Able to remain calm and confident even in the most adverse and stressful working conditions. - Maintained records and logs of inmates, materials and equipment using computers or log books.- Supervised the meal distribution and observed inmates during meals. - Continually monitored Pods for inappropriate activity. - Occupational hazards and safety precautions. - Trained in defensive and restraint techniques.

  • US Army
    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Infantryman
      • Jan 2012 - May 2021

      - Led over 10 personnel during operations, provided guidance and motivated them to excel in tense environment- Tracked movements, coordinated use, and increased the functionality of government assets for soldiers, facilitating training, combat, and logistics operations to flow seamlessly.- Supported Special Projects and Other Tasks-Direct and provided compliance assistance during special projects and other tasks, as assigned.- Identified potential problems and opportunities, perceived the impact and the implications of decisions on other components of the organization.- Performed maintenance on military radio equipment and support equipment as in radios, computers and navigation equipment.- Supervised, scheduled and dispatched workers and equipment to locations according to customer service requests, specifications, or needs using radios, telephones, or computer communication.

Education

  • California Institute of Arts & Technology
    AAS in Computer Information Systems - Networking Concentration
    2022 -
  • ACI Learning
    Information Technology
    2022 - 2022

Community

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