Digital Marketing Associate

• Nov 2022 - Present

▪ Created a brand awareness campaign and the company’s content marketing strategy which increased monthly leads ▪ Created social media content ▪ Repurposed content to expand the company’s social media and online presence in an efficient way ▪ Developed a hashtag strategy to improve the reach of our content ▪ Designed and created PPC lead generation campaigns on multiple social media platforms ▪ Created an optimized landing page to increase conversions for PPC campaigns ▪ Built targeted audiences for PPC ads to optimize the company’s ROI on their ad spend ▪ Created optimized copy for landing pages and PPC ads to increase conversion rates ▪ Designed a lead generation strategy that increased leads ▪ Optimized a lead generation strategy that increased leads ▪ Optimized the company’s emails that increased open rates and conversion rates ▪ Used automation tools to set up an automated outbound lead generation campaign ▪ Set up and managed a CRM from scratch ▪ Created and optimized an email workflow with if/then triggers to optimize leads through the marketing funnel ▪ Created copy for the lead generation messaging ▪ Utilized social media channels and group pages to find and prospect potential leads ▪ Provided customer service support to guide prospects into our marketing funnel ▪ Increased sales ▪ Performed competitor analysis, keyword research, and SERP Analysis for inbound marketing blog efforts using Ahrefs ▪ Created blog article content based on extensive Ahrefs research and optimized it for SEO purposes ▪ Implemented an effective blog promotion strategy via backlinking, social media, online publishing platforms, working with other publishers, and via content syndication ▪ Increased website traffic via inbound marketing tactics including blog and infographic creation ▪ Established partnerships with industry experts to help further the company’s online presence

Operations Manager

• Jul 2016 - Present

Operations Management

• 2016 - Present

● Managed projects from start to finish, ensuring schedules are met, materials are available, and everything stays within budget. ● Manage the operation of command and control systems. ● Develop, monitor and manage the work order priority program including ensuring compliance with legal limits or support agreements. ● Optimize workflows & logistics while ensuring 100% of environmental concerns are being addressed. ● Analyze work activities to comply with Air Force policies. ● Coordinate details with a large number of people, including engineers, civilian contractors and other vendors. Trained in various heavy equipment such as dump trucks and forklifts.

Assistant General Manager Sales

• 2019 - 2020

● Lead a team of outside sales and appointment setters including monthly and daily discussions where sales goals, strategies, and accomplishments were discussed. ● Recruited and trained talented sales members to the team that was able to surpass sales quotas within the first few months of hire. ● Analyzed and created sales reports to develop improvement strategies and sales quotas that were reasonable and successful. ● Communicate with clients and sales team to ensure customer satisfaction and all issues were resolved efficiently and successfully.

Mobile Sales Expert

• 2018 - 2019

● Interacted with approximately 50 customers daily, building a strong customer base through personalized product guidance, issue troubleshooting, and opening new accounts. ● Trained customers on the set-up, operation, and maintenance of T-Mobiles extensive product offerings as a product expert ● Drove increased store profitability by upselling products and plans based on customer needs ● Proven track record of success in an energetic, hectic, quota driven environment ● Notable Wins: o Placed in top 1% of sales in the nation o Instrumental in helping the branch achieve top sales in the region