Experience

Ryan's Grocery

• Singapore
• Food and Beverage Services
• 1 - 100 Employee

• Senior Manager, Quality & Food Safety / Corporate Standards Compliance

  • Aug 2020 - Present

  Food science/innovation, food safety, workplace safety, bizSAFE, corporate standards compliance for the group of companies wholly owned by Alternative Selection Pte Ltd and Ryan’s Grocery (s) Pte Ltd, and its regional franchisees. Food science/innovation, food safety, workplace safety, bizSAFE, corporate standards compliance for the group of companies wholly owned by Alternative Selection Pte Ltd and Ryan’s Grocery (s) Pte Ltd, and its regional franchisees.



Alternative Selection Pte Ltd

• Singapore
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Senior Manager, Quality & Food Safety / Corporate Standards Compliance

  • Aug 2020 - Present

  Food science/innovation, food safety, workplace safety, bizSAFE, corporate standards compliance for the group of companies wholly owned by Alternative Selection Pte Ltd and Ryan’s Grocery (s) Pte Ltd, and its regional franchisees.HOD of QAQC for Alternative Selection and Ryan’s grocery group of companies.Food Safety Team Leader, Internal auditor and principal controller for GFSI FSSC 22000 v5.1 documentation at Alternative Selection meat processing plant. Assistant to MD in overseeing logistics, inventory, operations, and production department in process management and ensure productivity at Alternative Selection.



Greensafe International Pte Ltd

• Singapore
• Environmental Services
• 1 - 100 Employee

• Technical Advisor, Food Science / Standards / R&D

  • Aug 2020 - Present

• Department Head, Food Safety Solutions

  • Jul 2019 - Jul 2020

  Consultancy, Auditing, Training, Licensing Solution, Food Factory Solution, Product Development, P&L, Resource Management.

• Food Safety Management Consultant

  • Jul 2018 - Jul 2020

  Food Safety Singapore & International Standards SS444 / SS590 / Codex GMP / ISO 22000 / FSSC / BRC / Food Hygiene Audit



1. Guardian Independent Certification Pte Ltd / 2. TUV SUD PSB Pte Ltd / 3. Greensafe International

• Food Safety Compliance FSMS Lead Auditor

  • Nov 2011 - Present

  2nd party and 3rd party auditing on certified companies. 2nd party and 3rd party auditing on certified companies.



TÜV SÜD - Food, Health & Beauty

• Assistant Manager, Food Safety Products

  • Jun 2017 - Jul 2018

  Food safety product rep | Food Safety Compliance Auditor Food safety product rep | Food Safety Compliance Auditor



Guardian Independent Certification Limited

• Manager, Client-Relations & FSMS Lead Auditor

  • Oct 2014 - Sep 2016

  Key Responsibilities, but not limited to:• Lead generation tactics and B2B Marketing strategy (traditional and digital)• Client segmentation, networking, and relationship management• Budgetary and revenue projection• Team management• Study, statistics, and data analytics- Market analysis- Trend analysis- Predictive business analysis- Retrospective data analysis- Competition analysis- SWOT & PESTLE analysis- Situation & GAP analysis• Staff training, team motivation, and performance management• Expand public training business• Regional business expansion and development support• Customer retention analytics and lost client recovery• Cost managementExternal Auditor for ISO 9001:2015, SS444 HACCP

• Senior Executive, Client-Relations & FSMS Auditor

  • Nov 2011 - Oct 2014

  Key Responsibilities (Sales & Marketing)• Develop and expand ISO related certification market in Singapore.• Study, analysis, & establish strategic marketing plans.• Identify and establish good working relationship with business partners, potential, existing clients.• Perform lost clientele recovery• Actively pursue and secure new lead.• Sales & revenue maximization• Sales administrative work (schedule appointment, quotation, pricing, marketing materials, creative writing, etc)• Client database management• Preparation and monitoring of weekly sales report• Managing marketing trainees/ internsLead Auditor (ISO 9001:2008 & HACCP) • IRCA Certified LA for ISO 9001:2008 management system• Conduct Quality Management audits for compliance based on ISO 9001:2008, ISO 17021:2011, • IAF MD relayed references• Conduct HACCP audits for compliance based on SS444 : 2010, CP 3 : 1998, NEA Food handling guidelines, AVA guidelines, CODEX guidelines, FAO/WHO guidelines, and other HACCP related guidelines



Health Fuel Station

• Kitchen Manager / HACCP Team Leader

  • Nov 2010 - Oct 2011

  Manage kitchen workflow and daily food operations.Manage HACCP team members, ensure good practice of NEA based Food Safety compliance through premise. Manage kitchen workflow and daily food operations.Manage HACCP team members, ensure good practice of NEA based Food Safety compliance through premise.



SG Magazine

• Book and Periodical Publishing

• Senior Executive, Sales & Marketing

  • Aug 2009 - Oct 2010

  Key Responsibilities• Respond to clients via phone and email and maintain positive relationship• Conduct market research; present marketing strategies, produce marketing materials for group and individual usage, and assist marketing manager• Manage interns to achieve sales targets via telemarketing• Produce variety of business materials (i.e. letters, reports, business proposals, and contracts)• Present monthly and quarterly sales reports to superior and colleagues• Build rapport with colleagues and clients• Develop/ execute marketing strategy to future business leads• Execute full sales cycleKey Accomplishments• Developed new customer contacts of multi-national companies in Singapore and brought in eligible sales revenue• Worked closely with clients from the banking, food and beverage, and retail sector• Managed and monitored projects and events till completion• Achieved allocated challenging business accounts• Proof read and edited all referenced written materials such as dining booklets and standees



Singapore Armed Forces (SAF)

• Armed Forces
• 700 & Above Employee

• Military Service

  • Jan 2006 - Dec 2007



Conrad Hotels & Resorts

• Hospitality
• 700 & Above Employee

• Apprentice Chef

  • Jan 2005 - Dec 2005

  Kitchen operations & HACCP team member Kitchen operations & HACCP team member