Experience

PILOT Inc.

• United States
• Design Services
• 1 - 100 Employee

• Head of Product Delivery

  • Jan 2022 - Present

  Detroit Metropolitan Area I am PILOT's engine for energizing our community of members and program managers! I own the reliable and efficient delivery of PILOT’s career development product to customers. Using customer feedback to advise product innovation and implementing new, enhanced product features. I put my customer hat on to act as an internal representative during our product development process, actively using feedback and insights to articulate product vision and inform new feature development. Advise on… Show more I am PILOT's engine for energizing our community of members and program managers! I own the reliable and efficient delivery of PILOT’s career development product to customers. Using customer feedback to advise product innovation and implementing new, enhanced product features. I put my customer hat on to act as an internal representative during our product development process, actively using feedback and insights to articulate product vision and inform new feature development. Advise on the creation & prioritization of the product roadmap. Translate product strategy into detailed requirements for prototyping and final development. Develop, implement, and maintain timelines across multiple teams. Collaborate closely with our inspiring crew of engineers, customer success and sales on the release of new products.

• Manager, Product & Delivery

  • Jun 2018 - Jan 2022

  Colorado Springs, Colorado Area PILOT's engine for energizing and inspiring our community of members! I run the operation that holds our members accountable to get the most out of the program while supporting the design, build and enhancement of our innovative, tech-driven, scalable career development program. PILOT is helping empower employees to take ownership of their careers and actively shape their experience at work. PILOT takes the best of traditional career development (coaching, mentoring & feedback) and makes… Show more PILOT's engine for energizing and inspiring our community of members! I run the operation that holds our members accountable to get the most out of the program while supporting the design, build and enhancement of our innovative, tech-driven, scalable career development program. PILOT is helping empower employees to take ownership of their careers and actively shape their experience at work. PILOT takes the best of traditional career development (coaching, mentoring & feedback) and makes it better: affordable, data-driven, on-demand and in a group setting.

• Executive Assistant to the Founder & CEO

  • Aug 2015 - Sep 2019



Self Employed

• Real Estate
• 1 - 100 Employee

• Virtual Executive Assistant

  • Aug 2015 - Jul 2018

  Helping busy people live smarter and more efficiently. Personal, operational and executive assistance for busy professionals, executives and entrepreneurs.



Zirtual

• Technology, Information and Internet
• 1 - 100 Employee

• Virtual Executive Assistant & Team Leader

  • Mar 2015 - Aug 2015

  Las Vegas, Nevada Area Personal and administrative assistance for busy professionals, executives and entrepreneurs. Managing a team of Zirtual Assistants, encouraging their career goals and helping them be the best Zirtual Assistants they can be.

• Virtual Executive Assistant & Assistant Team Leader

  • Oct 2013 - Mar 2015

  Las Vegas, Nevada Area Personal and administrative assistance for busy professionals, executives and entrepreneurs.


ALDI Stores
• Australia
• Software Development
• 1 - 100 Employee
• Key Holder

  • Jul 2012 - Nov 2013


Earthbound Trading Company

• United States
• Retail
• 300 - 400 Employee

• Assistant Store Manager

  • Mar 2010 - May 2012

  Florence, Alabama Area


Kidsfacts Creative Group
• Intern

  • Jul 2005 - Jul 2006