Raymond Bodie
Clinical Support Technician, Technology Support Technician - Advanced at East Carolina University School of Dental Medicine- Claim this Profile
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Topline Score
Bio
Cathe Saxon
Ray was a very hard-working IT manager. He pays very close attention to detail and is very prompt in responding to inquisitions. His work was thorough and professional.
Amy D. Smith
Ray is an exceptional employee within his field. Ray's knowledge of all things related to the IT business has amazed me. He is a dedicated employee and will strive to answer and complete any situation that arises within and outside of his duties. I have enjoyed working with Ray and I also learned a lot from him.
Cathe Saxon
Ray was a very hard-working IT manager. He pays very close attention to detail and is very prompt in responding to inquisitions. His work was thorough and professional.
Amy D. Smith
Ray is an exceptional employee within his field. Ray's knowledge of all things related to the IT business has amazed me. He is a dedicated employee and will strive to answer and complete any situation that arises within and outside of his duties. I have enjoyed working with Ray and I also learned a lot from him.
Cathe Saxon
Ray was a very hard-working IT manager. He pays very close attention to detail and is very prompt in responding to inquisitions. His work was thorough and professional.
Amy D. Smith
Ray is an exceptional employee within his field. Ray's knowledge of all things related to the IT business has amazed me. He is a dedicated employee and will strive to answer and complete any situation that arises within and outside of his duties. I have enjoyed working with Ray and I also learned a lot from him.
Cathe Saxon
Ray was a very hard-working IT manager. He pays very close attention to detail and is very prompt in responding to inquisitions. His work was thorough and professional.
Amy D. Smith
Ray is an exceptional employee within his field. Ray's knowledge of all things related to the IT business has amazed me. He is a dedicated employee and will strive to answer and complete any situation that arises within and outside of his duties. I have enjoyed working with Ray and I also learned a lot from him.
Credentials
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Network+ Certified Professional
CompTIAJul, 2008- Nov, 2024 -
CAD/CAM Basic Certified
Dentsply SironaJan, 2020- Nov, 2024
Experience
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East Carolina University Division of Health Sciences
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Higher Education
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100 - 200 Employee
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Clinical Support Technician, Technology Support Technician - Advanced
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May 2015 - Present
Provide support for clinical software and hardware onsite and remotely to users on campus and at 8 outlying clinics. Provide support for Mac OSX software, hardware and peripheral devices. I have been in this position continually since July 2013 as a contractor, temporary employee and contractor until this permanent position became available. Provide support for clinical software and hardware onsite and remotely to users on campus and at 8 outlying clinics. Provide support for Mac OSX software, hardware and peripheral devices. I have been in this position continually since July 2013 as a contractor, temporary employee and contractor until this permanent position became available.
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IT People Corporation
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Clinical Support Technician - ECU School of Dental Medicine
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Feb 2015 - May 2015
Provide technical support on site and remotely for Clinical software on MAC OS X and Windows platforms. Provide hardware support for Apple and Windows based computers. Provide technical support on site and remotely for Clinical software on MAC OS X and Windows platforms. Provide hardware support for Apple and Windows based computers.
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East Carolina University Division of Health Sciences
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Higher Education
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100 - 200 Employee
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Technology Support Analyst
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Feb 2014 - Feb 2015
Provide technical support on site and remotely for Clinical software on MAC OS X and Windows platforms. Provide hardware support for Apple and Windows based computers. Provide technical support on site and remotely for Clinical software on MAC OS X and Windows platforms. Provide hardware support for Apple and Windows based computers.
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IT People Corporation
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Informatics Traveling Technician - ECU School of Dental Medicine
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Jul 2013 - Feb 2014
Provide technical support on site and remotely for Clinical software on MAC OS X and Windows platforms. Provide hardware support for Apple and Windows based computers. Provide technical support on site and remotely for Clinical software on MAC OS X and Windows platforms. Provide hardware support for Apple and Windows based computers.
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Riddle & Brantley, LLP
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United States
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Law Practice
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1 - 100 Employee
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IT Operations Manager
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Mar 2009 - Jul 2012
Managed all aspects of company’s information technology, telephony and internet presence for 5 offices in eastern NC. Performed systems and network administration of Windows 2003 domain, Exchange Server 2003 and terminal servers. Supported LAN routers, managed switches, firewalls and wireless access points. Project development, coordination and management. Administered Toshiba Strata CTX VoIP hybrid phone system and Needles/Sybase database. Managed onsite and offsite backups. Provided technical support for Windows XP, Vista, Windows 7, Office 2007 and Mac OS X. Show less
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PC Assist
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Rocky Mount, North Carolina Area
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Systems Administrator/Field Technician
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Jan 2007 - Mar 2009
Provided on site and remote systems/network administration and technical support for business clients’ Small Business Server 2003, Server 2003 and Server 2008 domains, Active Directory, Exchange, terminal servers, workgroups, and standalone systems. Monitored systems/network performance and logs, backups and antivirus software onsite and remotely. Install, configured and supported LAN routers, managed switches and wireless access points. Provided technical support and administration to medical and dental offices, including support for Dentrix PMS and Dexis x-ray software. Provided consultation for network and systems deployment and upgrades. Custom built PCs and server to meet customer’s specific needs. Show less
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New Wave Network
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Rocky Mount, North Carolina Area
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Systems Administrator
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Aug 2005 - Dec 2006
Provided systems administration and technical support for Server 2003 and Small Business Servers 2003 domains, terminal servers, workgroups, and standalone systems onsite and remotely. Provided ongoing administration and support for 7 Windows Small Business Server domains; Active Directory, Exchange, IIS, antivirus and backup. Provided technical support for LAN routers, switches, and wireless. Implemented and administered SharePoint and CRM for document and file management and collaboration and intranet. Installed and configured Windows Server operating systems and supporting software. Provided system and application technical support to clients. Show less
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Eagle Press, Inc.
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Printing Services
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1 - 100 Employee
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Systems Administrator
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Mar 2004 - Aug 2005
Administered a Windows domain which incorporated Windows Small Business Server 2003, Windows 2003 Servers, Windows 2000 Servers, Linux 6.2, 7.3, and Enterprise 3 and 25+ workstations with Windows 2000, XP and Mac OS 9 - 10.4 operating systems. Provided desktop and application support for PC and Apple systems. Administered a Windows domain which incorporated Windows Small Business Server 2003, Windows 2003 Servers, Windows 2000 Servers, Linux 6.2, 7.3, and Enterprise 3 and 25+ workstations with Windows 2000, XP and Mac OS 9 - 10.4 operating systems. Provided desktop and application support for PC and Apple systems.
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Various
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North Carolina
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LPN
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Aug 1990 - Mar 2004
LPN at various nursing facilities in eastern NC. I decided to go back to college in 2001 for Information Systems. Working with computers seemed to come naturally to me and I wanted a career where my potential was only limited by my abilities not my title. LPN at various nursing facilities in eastern NC. I decided to go back to college in 2001 for Information Systems. Working with computers seemed to come naturally to me and I wanted a career where my potential was only limited by my abilities not my title.
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Self Employed
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Michigan
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Sanitary Stainless Steel TIG Welder
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1985 - 1987
Sanitary TIG welder. Sanitary TIG welder.
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Sunshine Video
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Greenville, North Carolina Area
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Associate/Videographer
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1984 - 1985
Video rental support and videographer for private and commercial events. Video rental support and videographer for private and commercial events.
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Radio Teletype Operator
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Sep 1980 - May 1984
Sent and received fire direction control messages as part of the Division FSE. Maintained COMSEC security. Sent and received fire direction control messages as part of the Division FSE. Maintained COMSEC security.
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SONIC Drive-In
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United States
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Restaurants
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700 & Above Employee
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Fry Station, Grill, Carhop
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Sep 1978 - Oct 1979
Cook and carhop. My first job. Cook and carhop. My first job.
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Education
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2001 - 2003
Wilson Community College
Associate in Applied Science, Information Systems -
1987 - 1990
Pitt Community College
Diploma, Practical Nurse -
1977 - 1980
D. H. Conley
Diploma, Army JROTC
Community
