Director Of Operations

• Nov 2018 - Present

Network Engineer

• Jul 2016 - Jun 2018

• Provide technical support to clients’ network environments • Used software and hardware tools such as • Nimsoft for alerts, NCentral for accessing remote devices, and Autotask for creating, tracking and closing incident tickets to perform routine network troubleshooting and documenting the results. • Work with service providers while testing circuits, modems, vpn/netgate devices, firewalls to isolate issues • Work with Cisco during troubleshooting/replacing cisco router, switches, IP phones etc. • Perform IOS upgrade, configure router, switches, IP Phones and work with field technician remotely in order to re-configure devices, repair/replace devices, and install new network devices. • Conduct troubleshooting analysis to determine and resolve problems • Gather all necessary information to troubleshoot any sort of network issues. Sometimes it requires to communicate with the end user back and forth. • Assist in business development efforts by performing needs assessments and recognizing opportunities • Research on how to improve the process, infrastructure of the company, also research on improving the support towards the end user Show less

Student Teaching Assistant

• Sep 2015 - May 2016

• Student Teaching Assistant in Circuit and Systems, Department of Electrical Engineering • Student Grader of a Graduate course, Digital Signal Processing • Working in circuit lab and teaching undergraduate students as a Head TA • Grading papers, assignments and exams of Graduate students taking DSP • Student Teaching Assistant in Circuit and Systems, Department of Electrical Engineering • Student Grader of a Graduate course, Digital Signal Processing • Working in circuit lab and teaching undergraduate students as a Head TA • Grading papers, assignments and exams of Graduate students taking DSP

Student Research Assistant

• May 2015 - Jul 2015

• Student Research Assistant, Summer Assistantship, Department of Electrical Engineering • Developed an Android Application, SITbus to track the Stevens Shuttle • Student Research Assistant, Summer Assistantship, Department of Electrical Engineering • Developed an Android Application, SITbus to track the Stevens Shuttle

Engineering Intern

• Sep 2014 - Dec 2014

• Former Internship in Service Center and IT Department • Assembled electronics products and provided services and customer support • Former Internship in Service Center and IT Department • Assembled electronics products and provided services and customer support