Experience

Caretaker

• United States
• Individual and Family Services
• 1 - 100 Employee

• Caretaker

  • Feb 2019 - Present



LanguageLine Solutions

• United States
• Translation and Localization
• 700 & Above Employee

• IT Analyst

  • May 2018 - Present

  IT Analyst at LanguageLine Solutions providing Tier 1 IT Solutions to remotely located interpreters across the globe. IT Analyst at LanguageLine Solutions providing Tier 1 IT Solutions to remotely located interpreters across the globe.



LanguageLine Solutions

• United States
• Translation and Localization
• 700 & Above Employee

• Data Analyst

  • Nov 2016 - Feb 2018

• Real-Time Operations Team

  • Feb 2015 - Nov 2016

  Real Time Operations team member, ensuring availability and coverage for our customers.Data analyst for LanguageLines for migration to new database platform.



Denise Duffy & Associates

• United States
• Environmental Services
• 1 - 100 Employee

• Administrative Professional

  • Mar 2013 - Jan 2015

  Operations Team. Monitor and evaluate status of platform and various components to ensure continuous customer satisfaction. Work with team members to monitor workforce, recognize delivery issues. Provide analysis to determine root cause and resolve issues and ensure minimum customer impact. Operations Team. Monitor and evaluate status of platform and various components to ensure continuous customer satisfaction. Work with team members to monitor workforce, recognize delivery issues. Provide analysis to determine root cause and resolve issues and ensure minimum customer impact.



NJVC-LLC

• IT Services and IT Consulting
• 200 - 300 Employee

• Metrics Analyst for SLA Management

  • 2012 - Sep 2012

• Communications Specialists

  • Jul 2011 - May 2012

• Training Coordinator

  • Mar 2010 - Jul 2011



Lockheed Martin

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Administrative Specialist

  • Sep 2008 - Mar 2010