Experience

Lone Star Analysis

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Software Quality Assurance Engineer

  • Apr 2023 - Present



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• QA Tester

  • May 2019 - Apr 2023

  • Involved in expressing the Requirements as Functional and Interface Requirements. • Completed writing the check list/ test cases to start testing. • Proficient in implementing Jira to facilitate Agile Methodology. • Participated in Test Readiness Review and assured that all action items were complete. • Conducted GUI, Integration, Functional (Positive and Negative) and System Testing. • Responsible for testing the front-end and back-end functionality of the interfaces. • Performed smoke testing after each build everyday. • Conducted browser compatibility test using IE and Firefox. • Automated the process of importing old test cases written in word document to HP ALM • Documented, reviewed, and approved defects/issues in HP ALM. • Created / developed SQL Queries with several parameters for Backend/DB Testing • Defined and implemented Quality Assurance process and procedures. • Provided Release notes and Test Execution Report • Worked closely with Developers, Business Analysts, Architects and Project Managers. Show less



Willson International Limited

• Canada
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Information Technology Support Technician

  • May 2017 - Apr 2019

  • Provide technical support to employees and other customers. • Maintained documentation pertaining to servers and network environments. • Utilize remote access to troubleshoot and install various software and programs. • Oversaw computer software training for new employees and refreshers. • Assist with software deployment and problem troubleshooting. • Manage and resolve tickets in order of priority. • Provide technical support to employees and other customers. • Maintained documentation pertaining to servers and network environments. • Utilize remote access to troubleshoot and install various software and programs. • Oversaw computer software training for new employees and refreshers. • Assist with software deployment and problem troubleshooting. • Manage and resolve tickets in order of priority.