Experience

CASPER & GAMBINI LTD

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Head of Operations

  • Nov 2017 - Present

• Outlet Manager

  • Aug 2017 - Sep 2022



Elegance Integrated Design

• Masqaţ, Oman

• Operations Manager

  • Nov 2021 - Sep 2022



Addmind Group

• Dubai, United Arab Emirates

• Assistant Manager

  • Sep 2015 - Jun 2017

  First-rate people skills and a self-motivated work ethic. Passion for the industry and changing peoples lives. Sales and marketing experience.Demonstrated experience leading, coaching and developing high-performance teams. Able to work autonomously and in a team environment. Excellent interpersonal and communication skills. Passion for delivering excellence in customer service cost controller First-rate people skills and a self-motivated work ethic. Passion for the industry and changing peoples lives. Sales and marketing experience.Demonstrated experience leading, coaching and developing high-performance teams. Able to work autonomously and in a team environment. Excellent interpersonal and communication skills. Passion for delivering excellence in customer service cost controller



Emirates

• Zabeel First, Dubai, United Arab Emirates

• Cabin Crew

  • Sep 2013 - Aug 2015

  Customer Service. ...Team Work. ...Communication Skills. ...Creating a Great Customer Experience. ...Friendly & Positive. ...Caring & Understanding. ...Exceeds Expectations. ...Professional & Responsible. easly adapting with new mentalities and different cultures and nationalities Customer Service. ...Team Work. ...Communication Skills. ...Creating a Great Customer Experience. ...Friendly & Positive. ...Caring & Understanding. ...Exceeds Expectations. ...Professional & Responsible. easly adapting with new mentalities and different cultures and nationalities



Premier Leisure/ Boubess Group

• Business Bay, Dubai, United Arab Emirates

• Shift Supervisor

  • Feb 2011 - Aug 2013

  Floor supervisors perform many duties in their quest to make sure each guest or patron has the best experience possible. Good floor supervisors think well on their feet and can make quick decisions. They are responsible for the cleanliness of all guest areas and monitoring guests for suspicious activity—both of which require an eye for detail. They have leadership qualities, know how to delegate tasks, but have no problem jumping in when the team is understaffed. Besides these character traits, employers appreciate the following skills: Exhibiting leadership ability. Booking and checking in guests. Training new hospitality staff on the establishment’s policies and proceduresResolving. customer complaints. using conflict resolution skills. Monitoring financial results based on key performance indicators. Show less



City Cafe Diner

• Beirut souks

• waiter

  • Jun 2010 - Jan 2011

  Appearance: Waiters are the face of a restaurant. ... Punctuality: ... Cordial & Hospitable: ... Profound knowledge of menu: ...Inspect the item before serving: ... Observant & attentive: ...Quick post meal service: ...Tip accepting manners: Appearance: Waiters are the face of a restaurant. ... Punctuality: ... Cordial & Hospitable: ... Profound knowledge of menu: ...Inspect the item before serving: ... Observant & attentive: ...Quick post meal service: ...Tip accepting manners: