Raya Joe
Customer Service at CHINA CITIC BANK- Claim this Profile
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English -
Topline Score
Bio
Experience
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CHINA CITIC BANK
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Banking
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400 - 500 Employee
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Customer Service
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Apr 2011 - Present
1、Responsible for new employee’s recruitment in customer service center, including advertise recruiting position, resume screening, testing and interview scheduling. 2、Investigate, analyze and fix problems reported by customers, Coordinate with Customers for their satisfaction 1、Responsible for new employee’s recruitment in customer service center, including advertise recruiting position, resume screening, testing and interview scheduling. 2、Investigate, analyze and fix problems reported by customers, Coordinate with Customers for their satisfaction
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Personnel administrative assistant
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Sep 2010 - Apr 2011
1、Involved in hiring employees main link. Release recruitment information、screen qualified resume, schedule an appointment to see the interviewer, and arrange interview, etc; 2、Statistical attendance, product company salary statements monthly, pays on time;3、Familiar with China labor personnel policy laws and regulations, familiar with social security, accumulation fund related work; 4、Do the annual salary adjustments, bonus management ; 5、Keep staff personnel file, deal with employee database, attendance, leave record; 6、Keep the company seal, contract, all kinds of activities material, etc.; 7、 Report staff‘ problems to leadership regularly and handle employee relations Show less
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CHINA CITIC BANK
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Banking
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400 - 500 Employee
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Customer service
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2011 - 2011
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Education
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Jiangxi Normal University
Bachelor's degree, Business Administration and Management, General