Ray Wood
Service Desk Manager at Stewart Milne- Claim this Profile
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Bio
Experience
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Stewart Milne Group
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United Kingdom
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Construction
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100 - 200 Employee
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Service Desk Manager
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Jun 2014 - Present
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Stewart Milne Group
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Auchterarder
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Technical Analyst
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Oct 2013 - Dec 2013
Fixed Term Contract | Stewart Milne Group | Auchterarder - I was employed on a short term contract to carry out a review of existing backup and email archiving procedures, document processes, identify areas of risk and prepare an options appraisal. - Following on from the options appraisal I was responsible for researching and evaluating cloud backup and email archiving solutions and service providers. I also prepared and presented a solutions appraisal and recommendation to the IT Director. Show less
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Gladedale Homes (North West) Ltd
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Construction
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1 - 100 Employee
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Group IT Manager
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Nov 2009 - Aug 2013
I had overall responsibility for the day to day management of the IT department ensuring the effective compliance, control and deployment of the IT teams. I prepared, presented and maintained the IT budget for a number of years. I also managed the working partnerships with third party providers ensuring that all contractual SLA’s were met. I had overall responsibility for the day to day management of the IT department ensuring the effective compliance, control and deployment of the IT teams. I prepared, presented and maintained the IT budget for a number of years. I also managed the working partnerships with third party providers ensuring that all contractual SLA’s were met.
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Bett Homes
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Stirling
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IT Systems Manager
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Feb 1998 - Oct 2009
I led a team of system administrators and had the overall responsibility for the management, operation and maintenance of all server and desktop hardware and software within the Group. I was also responsible for managing and implementing the WAN when the company expanded into North East and North West England. I led a team of system administrators and had the overall responsibility for the management, operation and maintenance of all server and desktop hardware and software within the Group. I was also responsible for managing and implementing the WAN when the company expanded into North East and North West England.
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Bett Homes
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Dundee, United Kingdom
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Systems Analyst
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1995 - 1997
Moving over from an accounting background, I was responsible for managing and supporting the company network (Novell Netware) and growing it from 1 server plus 5 workstations to around 80+ workstations. I was involved in the introduction of email into the company (Novell GroupWise) and I was also involved in the selection and implementation of the company’s first ERP system, which ran on an AS400 platform. Moving over from an accounting background, I was responsible for managing and supporting the company network (Novell Netware) and growing it from 1 server plus 5 workstations to around 80+ workstations. I was involved in the introduction of email into the company (Novell GroupWise) and I was also involved in the selection and implementation of the company’s first ERP system, which ran on an AS400 platform.
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