Implementation Specialist

• Sep 2020 - Present

Client Support Specialist

• Nov 2016 - Sep 2020

Premises Technician

• Jun 2015 - Oct 2016

Installation of internet, TV, phone, and satellite in both residential and business settings. Always making customer satisfaction my number one priority. A constantly evolving and fast paced environment with the need to learn and understand new technologies, systems, and processes in an efficient and timely manner. Installation of internet, TV, phone, and satellite in both residential and business settings. Always making customer satisfaction my number one priority. A constantly evolving and fast paced environment with the need to learn and understand new technologies, systems, and processes in an efficient and timely manner.

Supervisor and assembler

• Feb 2014 - Jun 2015

Working with a small crew to ensure daily orders were executed before deadline with quality being our number one goal. Inventory management: coordinating with multiple vendors to ensure all products were fresh and fully stocked. - Hired as assembler - Promoted to supervisor in 7 months Working with a small crew to ensure daily orders were executed before deadline with quality being our number one goal. Inventory management: coordinating with multiple vendors to ensure all products were fresh and fully stocked. - Hired as assembler - Promoted to supervisor in 7 months

Sales Specialist

• Jul 2011 - Feb 2014

As a sales specialist in the flooring department customer service was always the main priority - always attentive and understanding of their needs and budget while assisting in the selection of product (Flooring and Blinds). Working with multiple computer systems to order products and schedule installation appointments, keeping in contact with the customer throughout the duration of their experience. Modifying in store product such as carpet and blinds to meet customer specifications. - Hired as lot attendant - Cashier after 4 months - Flooring associate after 9 months - Sales Specialist in the Flooring/Blinds department after 1 year and 6 months - Backup Department Supervisor after 2 years - 2-time employee of the month - 5 (Homer) Awards Show less