Experience

Verizon Enterprise Services

• United States
• Computer and Network Security
• 1 - 100 Employee

• Sr Member Technical Staff - Enterprise Architecture

  • Sep 2013 - Present

  Develop architectural designs and flows for new products and enhancements for VRD and legacy stacks. Select systems for the architecture roadmap to provide new functional capabilities.Support the following products: Wireless Access, Professional Services, Managed Network Services, Cloud Computing, Managed Hosting, and Colocation.Partner with the business for an early in-depth understanding of products resulting in a better product offering, robust architectural designs with sound phasing plans, and the ability to guide IT as a product SME. Designs ensured a user friendly experience, data integrity, and as little re-keying of data as possible. Able to cut through the noise and solve problems during development and testing.Architectural designs enabled Verizon to be first to market with a new managed product capturing significant market share. Developed architecture to support the first VES product with VZW components requiring only one order, one contract, and one bill. Reduced Professional Services quote closure from 21 days to 5. Given the ability to speak the language of both business and IT, mediate resolutions as issues arise.

• Member Technical Staff - Enterprise Architecture

  • Aug 2003 - Sep 2013

  Developed architectural designs, system flows, and process flows to enable new and existing products in new and legacy stacks.Supported the following products: Managed Network Services, Professional Services, Managed Hosting, Colocation, and Cloud Computing. Interfaced with the business to help define and refine business requirements as well as author use-case documents. Ensured that architectural designs are scalable, maintainable, and provide an acceptable ROI. Provided solutions to issues during development and testing. Migrated fDigex off of their legacy quoting, ordering, and billing systems onto Verizon systems, mitigating numerous security and compliance issues. Developed architecture to support the first cloud computing products offered by Verizon as well as established a new flexible usage based billing offering and methodology.

• Technical Staff Specialist

  • Mar 1998 - Aug 2003

  Developed business requirements and use-cases to implement enhancements and automation for access and transport products based on business asks and needs.Performed analysis of existing system and process flows in order to identify modifications required to implement desired functionality. Standardized processes and enabled automation to drive down costs, human errors, and lead-times.Implemented automated address validation for use with ASR’s significantly reducing costs and intervals. Implemented transport and access least cost routing automation reducing costs and improving network efficiency.

• Application Developer Analyst

  • Nov 1996 - Mar 1998

  Lead development team in designing, coding, and testing functionality requested by the business. Performed production support on a rotating basis. Performed "Code Review" of all applications moving to production. Participated in the interview and staff selection process determining competency and team fit.Developed a rule based equipment definition and configuration suite that allowed new network devices to be established in the inventory system to track capabilities and utilization. This significantly reduced the time and effort required to add new device types as well as provided for standardization.



StoneHenge Partners, Inc.

• Technical Representative

  • Nov 1993 - Nov 1996

  Designed and developed the migration/conversion of data between two heterogeneous platforms for a manufacturing concern. Prior to conversion responsible for the maintenance and enhancement of: general ledger, purchasing, accounts payable, accounts receivable, inventory, quoting, ordering, shipping and service assurance systems. Designed and developed the migration/conversion of data between two heterogeneous platforms for a manufacturing concern. Prior to conversion responsible for the maintenance and enhancement of: general ledger, purchasing, accounts payable, accounts receivable, inventory, quoting, ordering, shipping and service assurance systems.



St. John's Medical Center

• Lead Programmer Analyst

  • May 1986 - Oct 1993

  Developed a preoperative mortality risk assessment system utilized to determine a patients risks related to having open heart surgery and the life expectancy if the surgery was performed. Developed/maintained centralized resource-scheduling system, which included: patient scheduling, event scheduling, event tracking and class scheduling. Managed project to implement controlled access security system including system selection, procurement, and integration with existing Human resource systems. Upon completion of implementation managed and directed staff responsible for operating the controlled access system.