Ray O'Banion

Tier 2 Technical Customer Service at MicahTek
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Contact Information
Location
Broken Arrow, Oklahoma, United States, US

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Experience

    • Information Technology & Services
    • 1 - 100 Employee
    • Tier 2 Technical Customer Service
      • May 2021 - Present

      Assisting agents with technical support of all outdoor products including cellular trail cameras. Monitor agent performance and Call volume as well as e-mail correspondence. Manage warranty claim requests by processing approving exchanges of all cellular e-mail warranty requests. Assisting agents with technical support of all outdoor products including cellular trail cameras. Monitor agent performance and Call volume as well as e-mail correspondence. Manage warranty claim requests by processing approving exchanges of all cellular e-mail warranty requests.

    • United States
    • 1 - 100 Employee
    • Server
      • Jul 2015 - Feb 2020
    • United States
    • Entertainment
    • 700 & Above Employee
    • Technical Assistance Specialist
      • Mar 2012 - Apr 2015
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Customer Service Supervisor
      • Jan 2007 - Feb 2011

    • Scheduling a
      • Oct 2002 - Jan 2007

    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Telesales Manager
      • Apr 1996 - Oct 2002

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