Total Quality Management - Auditor and Consumer Feedback Administrator

• Mar 2017 - Present

Distribution Center QA Supervisor / Supplier Auditor - PPI Holdings, Inc.(PizzaHut,DQ&Taco Bell)

• Feb 2015 - Mar 2017

Distribution Center QA Supervisor: • Conduct GMP seminar, Driver's Training, Food Safety and Security Training, and Hazardous Material Training to all warehouse crew (picker, dispatcher and checker), internal Drivers and Helpers, and staffs of Warehouse • Conduct GMP/Sanitation checking of entire warehouse • Conduct random sampling/evaluation of all raw materials during receiving prior acceptance. • Prepares Product Complaint Report and Delivery Rejection Report on all raw materials not conforming to the set standards and specifications and ask Supplier’s Corrective Action and Preventive Action to prevent recurrence of substandard items. • Checking of all raw materials if conforming to OPF (Old Product First)as well as in the approved technical, microbiological test • Prepares weekly Warehouse Mock Recall training (random raw materials per week) • Set Shelf Life Acceptance of all products being received at warehouse. • Checking of all shipped raw materials prior receiving / dispatching • Strict implementation of warehouse policies and procedures on receiving, handling, storage, shipping, control and evaluation of food products to assure that they meet appropriate food safety, food quality and food security requirements. • Document all defined expectations through detailed product and process specifications, testing procedures, sampling programs and accept/reject criteria. • Provides written procedure for product identification, traceability and a recall plan. • Conducts annual Distribution Quality Audit as well as Transportation Audit annually and semi-annual. • Prepares documents for the Distribution Quality Audit • Conducts 3rd Party Trucker's Training and Assessment STAR Auditor (Supplier's Auditor): • Conducts annual Distribution Quality Audit, Food Safety Audit and Quality Systems Audit for all Class A, B and C Suppliers. Also the Packaging Facility Audit, and Supplier's Plant Assessment. • Conducts FSMS 22000 training to our In-House DC Operations. Show less

Quality Assurance / Research & Development Officer - Taco Bell-Philippines

• Aug 2012 - Mar 2015

R&D: • Prepares Food Costing of newly developed and existing products in a weekly and monthly basis • Initiates new product development and product reformulation of existing products in a quarterly and monthly basis • Analyze the existing raw materials used for products and come up with alternative and cheaper raw materials without sacrificing the overall product quality • Involved in conducting Consumer Test of all new developed products • Enhance existing products to come up with a new product • Prepares and Updates Shelf Life Matrix of all raw materials being used in the stores • Evaluates new raw materials (food and non-food) prior approval • Prepares Purchase Requisition of all existing and new equipment / small wares for the stores' use. • Prepares samples for product presentation and approval of Mancom • Prepares samples for Marketing’s photo shoot of new product • Coordinates with R&D team, other departments, and suppliers about the roll-out requirements, timely execution of launching requirements; prepares and conducts roll-out to stores. QA: • Checking of the newly delivered imported and local items prior acceptance (Pizza Hut and Taco Bell Items) • Conducts quarterly Taco Bell Store Audit (CHAMPS Excellence Review and Customer Operations Review and Evaluation) • Conducts weekly checking of Product Compliance to achieve right product weight and appearance based on the set product standards. • Prepares Product Complaint Letter and Delivery Rejection Report if the supplier doesn't comply with the set standards for raw materials • Prepares and Establish Product Information Sheet for all existing and new raw materials • Prepares disposition of the raw materials if not complying with the set standards. • Prepares visual guides of all local raw materials for easier checking prior acceptance at Cold Storage and Warehouse. • Monitors compliance of SOP’s at Store and Distribution Centers (Cold Storage and Warehouse) Show less

Quality Assurance and Technical Training Senior Specialist

• Jun 2010 - Mar 2012

• Daily Evaluation of fresh and frozen dressed/cut chickens from local and imported. • Daily preparation of disposition from the evaluated raw materials. Daily checking and verification of the production process (procedure; temperature of the product, production area and storage area; GMP of all production workers; GMP and Sanitation of the Production and Storage areas; and checking of the quality of raw and finished products prior dispatching). • Prepares monthly Suppliers Disposition Reports. Weekly monitoring and checking of Brownies production and dry blends (flour mixes for chicken breadings; dry mixes for soups and the likes). • Prepares Raw Material Evaluation Report of the new local and imported items. • Daily checking of the GMP and Sanitation of all truckers and trucking personnels. • Provides new cutting procedures of the new products. • Conducts semi-annually GMP and Food Safety Training for all production personnels. • Conducts refresher course for all the QA/QC staff of the third party. • Assists in conducting Suppliers' Food Safety and Quality Systems Audit. Show less

Quality Assurance Junior Specialist

• Jun 2006 - Jun 2010

• Conducts evaluation of incoming frozen and fresh raw material thru physico and sensory evaluation • Prepares and submit monthly suppliers disposition report to immediate superior • Assists in establishing cutting guidelines of new raw materials • Conducts daily monitoring of GMP and Sanitation of both wet and dry production lines • Prepares daily Quality Control Receiving Report • Conducts evaluation of incoming frozen and fresh raw material thru physico and sensory evaluation • Prepares and submit monthly suppliers disposition report to immediate superior • Assists in establishing cutting guidelines of new raw materials • Conducts daily monitoring of GMP and Sanitation of both wet and dry production lines • Prepares daily Quality Control Receiving Report