Experience

Turnersville Kia

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Manager

  • Nov 2021 - Present

  Sicklerville, New Jersey, United States Forecast goals and objectives for the department and strives to meet them Hired, trained, motivated counseled and monitored the performance of all service department staff. Over saw reconditioning of preowned Vehicles Attended managers meetings. Established a harmonious and teamwork Ensured compliance with manufacturer warranty and policy procedures. Held weekly department meetings. Ensured all service personnel were up to date on training… Show more Forecast goals and objectives for the department and strives to meet them Hired, trained, motivated counseled and monitored the performance of all service department staff. Over saw reconditioning of preowned Vehicles Attended managers meetings. Established a harmonious and teamwork Ensured compliance with manufacturer warranty and policy procedures. Held weekly department meetings. Ensured all service personnel were up to date on training Monitored technicians daily productivity Established and maintained good working relationships with customers to encourage repeat and referral business. Served as liaison with factory representatives. Handled all customer service complaints immediately Show less



Mall Chevrolet

• Service Advisor

  • Aug 2009 - May 2017

  Cherry Hill, New Jersey, United States



Northeast Auto Outlet

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Advisor

  • Jan 2004 - Aug 2009



Volkswagen of Langhorne

• Automotive
• 1 - 100 Employee

• Service Technician

  • Apr 2002 - Jan 2004

  Langhorne, Pennsylvania