Ray McNamara
Information Technology Help Desk at Adept Technology Consulting, Inc.- Claim this Profile
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Bio
Experience
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Adept Technology Consulting, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Information Technology Help Desk
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Feb 2023 - Present
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Walgreens
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United States
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Retail
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700 & Above Employee
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Pharmacy Technician
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Jan 2021 - Feb 2023
• Support pharmacy services by assembling, stocking, and distributing medications• Maintain records by recording and filing the prescriptions and orders of Physicians• Provide exemplar customer services responding to the requests of patients and healthcare providers and referring various inquiries to the Pharmacist• Comply with rules, regulations, and procedures to help maintain a clean and safe pharmacy• Process and fulfill prescriptions ensuring all information is accurate and complete• Process COVID-19 tests by working with patients, processing swabs on test equipment, and recording and filing results• Undertaking administrative tasks such as electronic record-keeping as required• Multitask and collaborate proactively as part of a larger pharmacy and store team Show less
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Customer Service Associate
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May 2019 - Jan 2021
• Engaged customers by greeting them and helping with products and services• Resolved customer issues and answers questions to ensure a positive customer experience• Provided customers with courteous, friendly, fast, and efficient service• Processed customer purchases on assigned cash register, collected cash, and distributed change; processed voids, returns, rain checks, refunds, and exchanges as needed.• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains • Implements Company asset protection procedures to minimize theft• Complied with all company policies and procedures• Built and maintained collaborative and respectful relationships with coworkers• Completed special assignments and other tasks as assigned Show less
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CVS Pharmacy
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Cashier
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Oct 2016 - Mar 2019
• Performed cashier duties - handling cash, checks and credit card transactions with accuracy while following company policies and procedures • Provided customer support by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Maintained sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manage • Performed cashier duties - handling cash, checks and credit card transactions with accuracy while following company policies and procedures • Provided customer support by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Maintained sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manage
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Education
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St. Joseph's University New York
Master of Science - MS, Cybersecurity -
St. Joseph's University New York
Bachelor of Science - BS, Mathematics and Computer Science