Ray Lai
Presales Manager at China Unicom Global Limited- Claim this Profile
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English Professional working proficiency
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Chinese Native or bilingual proficiency
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Putonghua Professional working proficiency
Topline Score
Bio
Credentials
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HCIP-Cloud Service Solutions Architect
HuaweiDec, 2022- Nov, 2024 -
ITIL® Foundation Certificate in IT Service Management
PeopleCertSep, 2021- Nov, 2024 -
Certified Six Sigma Black Belt
Hong Kong Society for QualityNov, 2018- Nov, 2024 -
CCNP Routing and Switching
CiscoJul, 2017- Nov, 2024 -
Certified Six Sigma Green Belt
Hong Kong Society for QualityJan, 2016- Nov, 2024 -
CCNA Routing and Switching
CiscoApr, 2014- Nov, 2024
Experience
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China Unicom Global
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Hong Kong
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Telecommunications
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100 - 200 Employee
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Presales Manager
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Apr 2022 - Present
-Responsible for the pre-sales support of China Unicom‘s product, e.g. IDC, global connectivity, public or hybrid cloud, ICT projects such as IP network, security solution, managed service; help customers to resolve the IT pain points by suggesting appropriate solutions with cost effective consideration and provide corresponding technical consultation. -Responsible for writing technical documents, such as project requirements documents, technical solutions, bidding documents, etc., able to present the projects, or to hold technical seminars with questions and answers scene. -Responsible for the post-sales support to project managers to implement and deliver the projects & services, sometimes might act as a PM role in tailor-made solution which you design, co-ordination between colleagues & vendors, with risk management & demand change management skills, to ensure the project or service to be implemented and delivered according to the plan. -Participate in the preliminary assessment and risk identification of the project
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China Telecom Global
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Hong Kong
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Telecommunications
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300 - 400 Employee
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Project Manager
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Oct 2019 - Mar 2022
-Responsible for project management from initial stage to delivery, specialized in Transmission and Data projects -Liaise with customers and vendors to facilitate service provisioning and related support -Manage resource planning, scheduling and cost control to ensure project completion of standard and within budget -Provide pre-sales support to Sales Managers in particular CRM related activities -Responsible for project management from initial stage to delivery, specialized in Transmission and Data projects -Liaise with customers and vendors to facilitate service provisioning and related support -Manage resource planning, scheduling and cost control to ensure project completion of standard and within budget -Provide pre-sales support to Sales Managers in particular CRM related activities
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China Mobile International Limited
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China
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Telecommunications
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700 & Above Employee
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Senior Project Specialist
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May 2017 - Sep 2019
Project Management Office: -Ensure customer subscribed services can be delivered on time with satisfaction in professional manner and in establishing and maintaining good relationship with VIP customers/business partners. -Conduct process management with different department(s)/team(s) in order to make a smoothly work flow to provide service to customer -Cost Management by calculating the profit and loss margin analysis Project Management Office: -Ensure customer subscribed services can be delivered on time with satisfaction in professional manner and in establishing and maintaining good relationship with VIP customers/business partners. -Conduct process management with different department(s)/team(s) in order to make a smoothly work flow to provide service to customer -Cost Management by calculating the profit and loss margin analysis
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HKT
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Hong Kong
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Technology, Information and Media
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700 & Above Employee
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Project Manager
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Aug 2015 - May 2017
-Manage and lead the Network Services and Business Broadband Service projects such as Metro Ethernet and Wi-Fi projects.-Study and clarify the project scope of work and discuss the implementation schedule / UAT with customer- Work with all internal parties to control budget and meeting the project schedule -Discuss the logistics flow with internal parties once new product launched-Support the daily operation such as installation and restoration for business broadband, Wi-Fi and data line service-Provide the training for the field engineer for the operation
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Project Executive
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Jul 2014 - Jul 2015
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Graduate Trainee
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Jun 2013 - Jun 2014
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Education
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The Hong Kong University of Science and Technology
MSc in Engineering Enterprise Management, Engineering/Industrial Management -
The Hong Kong Polytechnic University
BEng in Electronic and Information Engineering, Electrical, Electronics and Communications Engineering