Experience

University of Kentucky Information Technology Services

• United States
• Information Technology & Services
• 1 - 100 Employee

• Operational Services Lead

  • Jan 2023 - Present

  Lexington, Kentucky, United States

• Manager (Operational Services Analyst IV)

  • Jan 2016 - Mar 2023

  Duties include Management of a team of IT professionals tasked with providing IT infrastructure for the University community including Server Virtualization, Data Protection, Virtual Desktops, Cloud Systems, and Storage Services as well as retaining the Operational Services Analyst III technical role in managing the aforementioned systems. Before a reorganization splitting the duties, this team included the systems administrators for the Research computing DLX2 HPC cluster. Notable… Show more Duties include Management of a team of IT professionals tasked with providing IT infrastructure for the University community including Server Virtualization, Data Protection, Virtual Desktops, Cloud Systems, and Storage Services as well as retaining the Operational Services Analyst III technical role in managing the aforementioned systems. Before a reorganization splitting the duties, this team included the systems administrators for the Research computing DLX2 HPC cluster. Notable projects include: • A 90 day platform and database migration for our SAP ECC system from DB2 running on IBM pSeries hardware and AIX to SAP HANA DB running on Dell R930 servers on SUSE for SAP inside VMware hyper-visor.

• Operational Services Analyst IV

  • Mar 2014 - Jan 2016

  University of Kentucky

• Operational Services Analyst III

  • May 2013 - Mar 2014

  Lexington, Kentucky Area The HR boilerplate says: "This position is responsible for technical improvements and using best-practice processes for the Operational Services Group within UK Information Technology. This position supports functions critical to the operation for the University through managing, monitoring, and enhancing the University's major computing systems and infrastructure. The role of this position is to ensure the integrity of the University's enterprise systems, by serving as a Lead/Senior… Show more The HR boilerplate says: "This position is responsible for technical improvements and using best-practice processes for the Operational Services Group within UK Information Technology. This position supports functions critical to the operation for the University through managing, monitoring, and enhancing the University's major computing systems and infrastructure. The role of this position is to ensure the integrity of the University's enterprise systems, by serving as a Lead/Senior Operational Services Analyst." That meant I have my old responsibilities from the Lead Systems Programmer role, plus new ones including Technical Lead for our Enterprise Storage group, and a still evolving role in our other server farms.

• Lead Systems Programmer

  • Sep 2011 - May 2013

  Lead Systems Programmer, ERP Systems Administrator: Duties include maintaining heterogeneous clusters of AIX, Linux, and Linux virtual machines on VSphere in support of our SAP implementation including Systems Architecture work in support of our systems as a whole. Recent projects include SAP-HANA implementation, Disaster Recovery test planning and execution, debugging various DB2+SAN+TSM backup and archiving issues, and planning and migrating from legacy hardware to modern pSeries. Daily work… Show more Lead Systems Programmer, ERP Systems Administrator: Duties include maintaining heterogeneous clusters of AIX, Linux, and Linux virtual machines on VSphere in support of our SAP implementation including Systems Architecture work in support of our systems as a whole. Recent projects include SAP-HANA implementation, Disaster Recovery test planning and execution, debugging various DB2+SAN+TSM backup and archiving issues, and planning and migrating from legacy hardware to modern pSeries. Daily work included support scripting, assisting other IT staff with TSM/HSM/UNIX related issues, and other tasks as assigned. I have been retained on the IT architecture review board for cross campus IT solutions and planning.

• Sr Systems Programmer

  • May 2005 - Sep 2011

  Senior Systems Programmer, TSM Administrator: I supported our cluster of Tivoli storage manager systems providing tape backed campus wide backup and recovery solutions to various departments in the University. Projects include architecture planning, sizing, advocating, representing the case for the budget, and finally implementing an expanded Tivoli Storage Manager system which moved roughly 50TB of data per day while maintaining redundant copies of all data entrusted to it. I participated in a… Show more Senior Systems Programmer, TSM Administrator: I supported our cluster of Tivoli storage manager systems providing tape backed campus wide backup and recovery solutions to various departments in the University. Projects include architecture planning, sizing, advocating, representing the case for the budget, and finally implementing an expanded Tivoli Storage Manager system which moved roughly 50TB of data per day while maintaining redundant copies of all data entrusted to it. I participated in a NSF grant bid proposal for a large HPC solution. We annually performed disaster recovery tests to validate the integrity of our DR solution. I performed the hardware design planning and upgrade of our legacy Kentucky Virtual Library (KYVL) host to a modern pSeries system reducing the costs of hardware operation by over 66%. Other duties included shell support scripting, assisting IT staff with TSM/HSM/UNIX related issues, and other tasks as assigned. While in this role my duties expanded to include: I was selected to be a member to the IT architecture Review board. I was selected to participate in the University's Leadership development program. I served a term in the rotating Team Lead position for the Storage group. In this role I was the initial ITIL Service owner for Backups Service.



University of Kentucky College of Engineering

• United States
• Higher Education
• 100 - 200 Employee

• Lecturer in Computer Science

  • Aug 2022 - Present

  CS405 - Introduction to Databases. Course delivered via Canvas, in person lectures, Echo360, and Zoom, working under an overload assignment.



University of Kentucky College of Engineering

• United States
• Higher Education
• 100 - 200 Employee

• Lecturer in Computer Science

  • Aug 2021 - May 2022

  CS405 - Introduction to Databases. Course delivered via Canvas, in person lectures, Echo360, and Zoom, working under an overload assignment.



University of Kentucky College of Engineering

• United States
• Higher Education
• 100 - 200 Employee

• Lecturer in Computer Science

  • Jan 2021 - May 2021

  Lexington, Kentucky, United States CS405 - Introduction to Databases. Course delivered remotely via Zoom and Canvas, working under an overload assignment.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• UNIX Systems Administrator (as a Consultant contracted from TekSystems)

  • Mar 2004 - May 2005

  Resumed my former duties detailed earlier at IBM as a Unix Administrator.



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Lead Systems Administrator (Consultant)

  • Nov 1996 - May 2005

  During my time with Teksystems (formerly AeroTek) placed me in a number of different contracted jobs with various firms during my employment there.



Kindred

• United States
• Hospitals and Health Care
• 700 & Above Employee

• UNIX Systems Administrator (as a Consultant contracted from TekSystems)

  • Oct 2003 - Mar 2004

  Louisville, Kentucky Area A short term contract to coordinate and implement the upgrade hardware and OS of patient data systems at remote sites around the US. Assisted with Regatta, SP/2 hardware issues, and additional ad-hoc admin and programming tasks as requested. Trained on in various Tivoli Storage Manager (TSM) Administration tasks. Received HIPPA compliance training.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Unix Account Lead (as a Consultant contracted from TekSystems)

  • Nov 1996 - Oct 2003

  Enterprisewide Systems Administration: I was responsible for managing heterogeneous clusters of Unix servers for various IBM Clients. Many of these I also transitioned from the client or other outsourcing firm into IBM's outsourcing. This often involves changing existing system standards and procedures to comply with IBM methodology as well as porting and installing new tools onto the client's servers. This job requires enormous patience, good interpersonal skills, and a wide scope of Unix… Show more Enterprisewide Systems Administration: I was responsible for managing heterogeneous clusters of Unix servers for various IBM Clients. Many of these I also transitioned from the client or other outsourcing firm into IBM's outsourcing. This often involves changing existing system standards and procedures to comply with IBM methodology as well as porting and installing new tools onto the client's servers. This job requires enormous patience, good interpersonal skills, and a wide scope of Unix, programming, and networking knowledge. I traveled to customer locations when the solution required, gave presentations on various solutions for IBM to the customer, and participated in 24/7 on call support duties. Systems Architect: I have designed custom solution utilizing a wide array of technology to meet the demanding needs of our clients including complex HACMP clusters, Regatta based solutions, Domino servers, and web server farms. Significant design points included elimination of single points of failure, future growth, and remote hands off manageability. Lead Systems Admin: I have been the lead admin for many demanding, often confrontational, worldwide accounts outsourced to IBM Global Services leading teams of up to 6 Unix admins. Disaster Recovery Lead: I have been involved with disaster recovery, design, planning, testing, and implementation for a number of IBM Global Services clients. While each client's needs are different the general solution requires the client to resume business at a remote location within 48 hours of declared disaster at current production site. Automation: Our team was involved in automation of various systems processes such as remote software maintenance, recovery, detection and replacement of defective files, and other manpower reduction activities. Server, Network, and Application Monitoring: In an earlier role I was responsible for implementing and maintaining monitoring solutions for a variety of IBM's customers worldwide. Show less



AIC

• IT Services and IT Consulting
• 500 - 600 Employee

• Consultant

  • Aug 1992 - Oct 1996



Lexmark International, Inc.

• Software and Hardware Tester (as a Consultant contracted from AIC)

  • Aug 1992 - Oct 1996

  Testing: My initial duties included parallel and serial connectivity testing between Lexmark products and industry leading PCs and printer output validation against a master book. I wrote automation software and scripts in C and DOS Batch language that took advantage of locally developed hardware to reduce testing cycle time and reduce manual labor. I suggested changes to the proprietary software that coupled with the aforementioned automations removed over 90% of the manual labor in a typical… Show more Testing: My initial duties included parallel and serial connectivity testing between Lexmark products and industry leading PCs and printer output validation against a master book. I wrote automation software and scripts in C and DOS Batch language that took advantage of locally developed hardware to reduce testing cycle time and reduce manual labor. I suggested changes to the proprietary software that coupled with the aforementioned automations removed over 90% of the manual labor in a typical test run. I wrote an automatic software update/repair program for my test lab. I was responsible for writing the technical documentation of the testing plans. Systems Administration: I progressed to a role of systems administrator over a cluster of OS/2, FreeBSD with Samba, and Windows NT file servers for the Test and Development departments serving 400+ client machines. I was responsible for designing and implementing a stable, integrated, and secure view of our network to a heterogeneous network of PCs and workstations. I performed department wide backups and system failure recovery. Software Engineering: I was responsible for whitebox software engineering on Lexmark printer products. I evaluate code quality using industry standard metric and testing tools. Problems found were logged into the problem tracking system and I performed whatever follow-ups were required until problem resolution. National Language Support Lab: My duties included operating and maintaining a foreign language compatibility lab providing multiple language versions of popular operating systems of that time Windows 95, NT, Workgroups, and OS/2. I performed the base operating system, applications package installs, system backup, and working with our team developed an efficient, automated method of restoring the systems to a clean state. Work in this lab led to my first published paper cited below. Show less