Ray Havens
Assistant Director Of Security at Hilton Orlando Bonnet Creek, LLC- Claim this Profile
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Bio
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Credentials
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CPR/AED/First Aid
Americn Heart AssociationSep, 2019- Sep, 2024 -
Security Class "D" License
FL Department of AgricultureSep, 2013- Sep, 2024
Experience
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Hilton Orlando Bonnet Creek, LLC
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United States
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Hospitality
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1 - 100 Employee
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Assistant Director Of Security
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Nov 2021 - Present
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Loews Hotels & Co
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United States
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Hospitality
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700 & Above Employee
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Senior Security Manager
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Nov 2013 - Nov 2021
• Handles campus wide Security management duties across all seven of Universal Orlando’s with 7,150 total rooms • Currently serves as the campus Security Investigations and Training Manager• Opened two new Loew’s hotel properties at Universal Orlando with Cabana Bay Beach Resort (2,400 Rooms) and Sapphire Falls Resort (1,000 Rooms) as Manager• Investigates and follows up on breeches in security, related to the safety of the Hotel • Questions witness' to incidents, examines accident scenes, gathers evidence and data to assist in determination of cause and identification of areas where corrective actions are indicated• Enforce hotel and security department policies in accordance with established guidelines and procedures• Developed an updated Security Department training plan to streamline the training process, as well as the implementation of that training for all Officers and Supervisors• Work with local law enforcement agencies to better serve our guests and to assist in ongoing investigations• Ensure that the Security Department is in compliance with current OSHA requirements• Interview and recruit potential new Team Members and Supervisors for open Security positions
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Police Sergeant/Lieutenant
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Jun 1997 - Jul 2013
• Served as Patrol Sergeant for nearly 10 years and patrol officer/bicycle officer for over 6 years• Handled precinct lineups and scheduling. Complete well documented evaluations • Completed and review police reports for accuracy • Demonstrated a thorough knowledge of federal, state and local ordinances that the department serves• Ensured officers are professionally performing their duties by observing and documenting results and giving helpful feedback• Assisted in the training of new officers coming into the precinct, as well as teaching annual service training classes• Writing Operations Plans for numerous events and special details that outline Police Activity• Carried out arrest procedures, investigations, complaints and accidents on a daily basis• Participated in many large events to include: The Super Bowl, All Star Games, Final Four, Major conventions and more• Worked in all precincts within the department to give me a broader knowledge of patrol areas and responsibilities • Received numerous letters of accommodations and awards, to include the Chief’s Award and Lifesaver Award
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US Army
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United States
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Law Enforcement
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1 - 100 Employee
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Infantry Sergeant
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Oct 1990 - Apr 1997
• Served overseas in Germany and the Middle East Region• Acted as part of US Army Europe’s Rapid Deployment Force • Participated in numerous campaigns and military exercises throughout the world• Supervised soldiers in day to day activities as Infantry Squad Leader• Served as a Combat Lifesaver during deployments• Attended Primary Leadership Development Course - Fort Benning• Awarded numerous awards to include Army Achievement Medals, Army Commendation Medals and Meritorious Service Medals during my time in service• Won US Army Soldier of the Quarter honors during the 4th quarter of 1994
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Education
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University of Maryland
Bachelor of Arts - BA, Business Administration and Management, General -
Seminole State College of Florida
Associate of Arts - AA, Business Administration and Management, General -
Lyman High School
High School Diploma