Experience

Terminix Commercial

• United States
• Facilities Services
• 200 - 300 Employee

• Service Manager

  • Apr 2022 - Present

  Pest Control for Commercial Buildings Pest Control for Commercial Buildings



Wheel Works

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Advisor/Manager of Tire Sales

  • Jan 2014 - Present

  •Supervise a sales crew, which included daily updates and collaboration on short-term and long-term goals•Help customers with automotive recommendations of maintenance that their vehicles may be in need of•Effective and efficient communication with customers •Responsible for payment procedures, money drops, and money processing•Organize and maintain daily logs of bank deposit records•Organize monthly work orders and invoices•Effective and efficient communication with multiple vendors•Appropriately manage customer complaints and effectively problem-solve to customer satisfaction

• Service Advisor/Manager of Tire Sales

  • Jan 2014 - Feb 2023

  •Supervise a sales crew, which included daily updates and collaboration on short-term and long-term goals•Help customers with automotive recommendations of maintenance that their vehicles may be in need of•Effective and efficient communication with customers •Responsible for payment procedures, money drops, and money processing•Organize and maintain daily logs of bank deposit records•Organize monthly work orders and invoices•Effective and efficient communication with multiple vendors•Appropriately manage customer complaints and effectively problem-solve to customer satisfaction



Healthcare Services Group

• United States

• Account/Training Manager,

  • Jun 2012 - Jan 2014

  •Administrative duties •Payroll •Employee scheduling •Building maintenance •Perform weekly meetings with employees •Perform monthly inservices with employees about safety and procedures •Keeping track of supplies and ordering •Attending daily meetings with department heads of the building •Writing monthly reports to the administrator of the building about projects that have been completed throughout the month •In charge of monthly orders of supplies for housekeeping/laundry staff and linen for the entire building •Making sure all expenditures and hour budgets are kept under monthly budgets •In charge of training new managers, that will be sent to new clients, in company procedures, safety, and administrative duties •Help fellow Account Managers trouble shoot and remedy various problems that may occur at other locations; this can occur over the phone or in person



Security Code 3

• United States
• Security and Investigations
• 1 - 100 Employee

• Patrol Officer

  • Dec 2011 - Jun 2012

  •Attend nightly Patrol meetings •Patrol Industrial and Residential sites looking for tagging, loitering, and vandalism •Respond to Industrial and Residential site alarms •Write reports on what is found at each client site •Write reports on each alarm that is responded to •Supervise four stationary guards •Attend nightly Patrol meetings •Patrol Industrial and Residential sites looking for tagging, loitering, and vandalism •Respond to Industrial and Residential site alarms •Write reports on what is found at each client site •Write reports on each alarm that is responded to •Supervise four stationary guards



Granite Construction

• Construction
• 1 - 100 Employee

• Equipment Assistant/Field Engineer/QCQA Lab Tech

  • Sep 2006 - Aug 2009

  •Performed opening and closing procedures •Wrote contracts for rental equipment •Took shipping orders and answered phone calls •Shopped for and purchased materials for job sites •Kept up relations between buyer and vendor •Kept track of receivers and invoices •Organized and scheduled the drop off and pick up of equipment and material •Prepared purchase orders for material and equipment for job sites •Ran tests and logged data for asphalt batches to make sure they met CA specs •Operated sophisticated heavy machinery: Forklift Operator