Experience

Tropical Texas Behavioral Health

• United States
• Mental Health Care
• 100 - 200 Employee

• Case Manager

  • Apr 2022 - Present

  - Perform minimally complex social service work. Responsible for authorizing services, oversight of services and evaluating the effectiveness of authorized services. Works under moderate supervision with latitude for the use of initiative and independent judgment. Provide skills/psychosocial rehabilitation to clients authorized for such services. - At Center’s discretion, may be required to work from the office, in the community, or via telework to effectively accomplish regular case manager… Show more - Perform minimally complex social service work. Responsible for authorizing services, oversight of services and evaluating the effectiveness of authorized services. Works under moderate supervision with latitude for the use of initiative and independent judgment. Provide skills/psychosocial rehabilitation to clients authorized for such services. - At Center’s discretion, may be required to work from the office, in the community, or via telework to effectively accomplish regular case manager job duties. Position includes cross coverage and assignment to serve in other programs to provide treatment services. Examples of work performed: - Case management: Assist in accessing medical, social, educational, and other appropriate services. - Care coordination: Organize client care activities and provide safe, appropriate and effective care. - Assess client’s needs and authorizes services to meet the identified needs. - Coordinate service delivery. - Coordinate the development of the Person-Centered Recovery Plan. - Provide Crisis Prevention and Management services when needed. - Monitor services delivery. - Provide psychosocial rehabilitation to client authorized for services. Show less - Perform minimally complex social service work. Responsible for authorizing services, oversight of services and evaluating the effectiveness of authorized services. Works under moderate supervision with latitude for the use of initiative and independent judgment. Provide skills/psychosocial rehabilitation to clients authorized for such services. - At Center’s discretion, may be required to work from the office, in the community, or via telework to effectively accomplish regular case manager… Show more - Perform minimally complex social service work. Responsible for authorizing services, oversight of services and evaluating the effectiveness of authorized services. Works under moderate supervision with latitude for the use of initiative and independent judgment. Provide skills/psychosocial rehabilitation to clients authorized for such services. - At Center’s discretion, may be required to work from the office, in the community, or via telework to effectively accomplish regular case manager job duties. Position includes cross coverage and assignment to serve in other programs to provide treatment services. Examples of work performed: - Case management: Assist in accessing medical, social, educational, and other appropriate services. - Care coordination: Organize client care activities and provide safe, appropriate and effective care. - Assess client’s needs and authorizes services to meet the identified needs. - Coordinate service delivery. - Coordinate the development of the Person-Centered Recovery Plan. - Provide Crisis Prevention and Management services when needed. - Monitor services delivery. - Provide psychosocial rehabilitation to client authorized for services. Show less


Quest Diagnostics
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Route Service Representative

  • May 2017 - Apr 2022


Renaissance Hotels

• United States
• Hospitality
• 700 & Above Employee

• Navigator/bellmen/driver

  • Aug 2012 - 2018

  - Loading and unloading of heavy objects (luggage, tables, chairs, etc.) - Provide safe transportation to and from the airport or anywhere within a 3 mile radius of the hotel company van that seats 9 people at a time - Assist the front desk with customers and their questions and/or concerns, solving practical problems for distressed passengers - Write routine nightly audit reports - Work with different clientele that visit from different parts of the world - Loading and unloading of heavy objects (luggage, tables, chairs, etc.) - Provide safe transportation to and from the airport or anywhere within a 3 mile radius of the hotel company van that seats 9 people at a time - Assist the front desk with customers and their questions and/or concerns, solving practical problems for distressed passengers - Write routine nightly audit reports - Work with different clientele that visit from different parts of the world



Boys & Girls Club of McAllen

• Philanthropy
• 1 - 100 Employee

• Youth Development Specialist

  • Oct 2010 - May 2013

  - Mentored and advised at risk teens - Assisting teens with college preparation, familiarizing them with degree plans, courses and curriculum - Assist teens in reaching their full potential through communication, collaboration, and cooperation. - Able to develop and implement youth programs where applicable and offer student support services for at risk teens and youth - Motivated and committed to working with youth - Mentored and advised at risk teens - Assisting teens with college preparation, familiarizing them with degree plans, courses and curriculum - Assist teens in reaching their full potential through communication, collaboration, and cooperation. - Able to develop and implement youth programs where applicable and offer student support services for at risk teens and youth - Motivated and committed to working with youth



HEB

• Financial Services
• 1 - 100 Employee

• Customer Service Representative

  • Mar 2007 - Nov 2009

  Customer Service Associate - Responsible for packaging and loading for customers that need assistance - Packaged, transported, and loaded customers' purchases to vehicle. - Assisted in unloading merchandise from baskets. - Assisted customers in locating merchandise. Customer Service Representative- Drug Store/ General Merchandise - Assisted with inventory control; loads, unloads, and moved product - Answered customer questions regarding products and assisted… Show more Customer Service Associate - Responsible for packaging and loading for customers that need assistance - Packaged, transported, and loaded customers' purchases to vehicle. - Assisted in unloading merchandise from baskets. - Assisted customers in locating merchandise. Customer Service Representative- Drug Store/ General Merchandise - Assisted with inventory control; loads, unloads, and moved product - Answered customer questions regarding products and assisted them with selections - Used suggestive selling techniques to meet customer needs and build department sales - Provided excellent customer service by answering product-related questions and helping customers locate store merchandise - Organized, cleaned, and prepared back area for the night crew and incoming trucks - Organized merchandise on pallets to make the department presentable to the public - Maintained standards in shrink, safety, inventory control, and sanitation Show less Customer Service Associate - Responsible for packaging and loading for customers that need assistance - Packaged, transported, and loaded customers' purchases to vehicle. - Assisted in unloading merchandise from baskets. - Assisted customers in locating merchandise. Customer Service Representative- Drug Store/ General Merchandise - Assisted with inventory control; loads, unloads, and moved product - Answered customer questions regarding products and assisted… Show more Customer Service Associate - Responsible for packaging and loading for customers that need assistance - Packaged, transported, and loaded customers' purchases to vehicle. - Assisted in unloading merchandise from baskets. - Assisted customers in locating merchandise. Customer Service Representative- Drug Store/ General Merchandise - Assisted with inventory control; loads, unloads, and moved product - Answered customer questions regarding products and assisted them with selections - Used suggestive selling techniques to meet customer needs and build department sales - Provided excellent customer service by answering product-related questions and helping customers locate store merchandise - Organized, cleaned, and prepared back area for the night crew and incoming trucks - Organized merchandise on pallets to make the department presentable to the public - Maintained standards in shrink, safety, inventory control, and sanitation Show less