Ray Brooks

Program Manager at Support Systems Associates, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Experience

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • Program Manager
      • Oct 2022 - Present

    • Electronics Repair Technician
      • Jun 2020 - Present

      Repair legacy DoD eqpt. Build to print jobs, RMA and warranty repair, kit building.

    • United Kingdom
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Media Systems Technician
      • Nov 2014 - Aug 2020

      Repair and test media players for deployment to medical facilities throughout the USA, problem-solve with tech support, manage in-house display equipment for monitoring network content. Repair and test media players for deployment to medical facilities throughout the USA, problem-solve with tech support, manage in-house display equipment for monitoring network content.

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Program Support Engineer
      • May 2005 - Nov 2019

      Broadcast network support/engineering for NBC, FOX, MtvU, CheddarU, Discovery, Viacom, and SiriusXM. Tech support for the same customers including RMA repair, RF testing, new product testing, software upgrades, cable assembly from drawings, satellite link budgets, database entry, numerous software program interfaces, and top-level tier 1 tech support for tier 2 tech support hand-offs. Broadcast network support/engineering for NBC, FOX, MtvU, CheddarU, Discovery, Viacom, and SiriusXM. Tech support for the same customers including RMA repair, RF testing, new product testing, software upgrades, cable assembly from drawings, satellite link budgets, database entry, numerous software program interfaces, and top-level tier 1 tech support for tier 2 tech support hand-offs.

    • United States
    • Telecommunications
    • Manufacturing Technician
      • Dec 2004 - Apr 2005

      SMT manufacturing first runs testing, optical inspection, x-ray inspection, ICT test, post-SMT test, final assembly test. Repair technician troubleshooting finished assemblies and final test. SMT manufacturing first runs testing, optical inspection, x-ray inspection, ICT test, post-SMT test, final assembly test. Repair technician troubleshooting finished assemblies and final test.

    • United States
    • Wellness and Fitness Services
    • Electronics Technician
      • Jul 2004 - Oct 2004

      Arcade repair technician, keep popular games running and empty money collections, repair pinball machines, replace motors in older games and keep the customers happy. Arcade repair technician, keep popular games running and empty money collections, repair pinball machines, replace motors in older games and keep the customers happy.

    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 400 - 500 Employee
    • Solder Rework Technician
      • Dec 2003 - Jan 2004

      RMA repair and rework, SMT rework, ECO's and hardware upgrades, packing the completed product for shipping. RMA repair and rework, SMT rework, ECO's and hardware upgrades, packing the completed product for shipping.

    • Biotechnology Research
    • 700 & Above Employee
    • Electronic Test Technician
      • Jan 2000 - Feb 2002

      Assembly and testing TelCom test equipment for T1 to OC12 networks. Assemble, test, burn-in, Hi-pot, calibrate, repair, upgrade s/w and h/w, implement ECO's, database entry and documentation. Assembly and testing TelCom test equipment for T1 to OC12 networks. Assemble, test, burn-in, Hi-pot, calibrate, repair, upgrade s/w and h/w, implement ECO's, database entry and documentation.

    • Azerbaijan
    • Online Media
    • Electronics Technician
      • Aug 1997 - Aug 1999

      RMA repair of patient monitoring equipment, assembly and testing the new line of electrocardiographs. Bedside patient monitoring devices were returned defective or needed upgrades that I processed including parts ordering, database entry, and proper documentation. Worked with engineers to develop assembly documentation and validate the testing parameters for the ECG to make final reports to the FDA. RMA repair of patient monitoring equipment, assembly and testing the new line of electrocardiographs. Bedside patient monitoring devices were returned defective or needed upgrades that I processed including parts ordering, database entry, and proper documentation. Worked with engineers to develop assembly documentation and validate the testing parameters for the ECG to make final reports to the FDA.

    • Machinery Manufacturing
    • Electronic Technician
      • Jun 1997 - Aug 1997

      Test, tune, repair small scale RF devices. Assemble and solder large back-plane circuit boards. Test, tune, repair small scale RF devices. Assemble and solder large back-plane circuit boards.

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • SMT Technician
      • Mar 1997 - Jun 1997

      SMT Fuji machine prep, setup, feeder setup and operation, solder inspection and rework. SMT Fuji machine prep, setup, feeder setup and operation, solder inspection and rework.

    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • Electronic Technician
      • Feb 1994 - Dec 1995

      Post wave solder and SMT production line rework/assembly and then moved on to test, troubleshoot and repair to component level the manufactured PCB's. Post wave solder and SMT production line rework/assembly and then moved on to test, troubleshoot and repair to component level the manufactured PCB's.

    • United States
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Electro Mechanical Technician
      • Aug 1992 - Jun 1993

      Electro-mechanical assembly, thru-hole PCB assembly, wave soldering, solder rework, final assembly/testing of industrial optical sensors. Electro-mechanical assembly, thru-hole PCB assembly, wave soldering, solder rework, final assembly/testing of industrial optical sensors.

    • United States
    • Construction
    • 700 & Above Employee
    • TMDE Repair Technician
      • Aug 1988 - Dec 1990

      Test equipment repair and calibration. Signal generators, radio test sets, oscilloscopes, power supplies, frequency counters, calipers, temp sensors, gauges, meters. Test equipment repair and calibration. Signal generators, radio test sets, oscilloscopes, power supplies, frequency counters, calipers, temp sensors, gauges, meters.

Education

  • USMC TMDE Repair Course
    Diploma, Test Equipment Repair and Advanced Electronic Theory
    1988 - 1988
  • USMC Electronics Course
    Diploma, Basic Electronics and Circuit Theory
    1987 - 1987

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