Ray-an Cabe

Head Of Operations at Guild Solutions, Inc.
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Metro Manila, National Capital Region, Philippines, PH

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Experience

    • Philippines
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Head Of Operations
      • Jul 2020 - Present
    • United Kingdom
    • Individual and Family Services
    • Operations and Quality Lead
      • Aug 2018 - Jun 2020

    • Quality Specialist
      • Aug 2017 - Jul 2018

    • Australia
    • Staffing and Recruiting
    • 500 - 600 Employee
    • Assistant Team Lead
      • Jan 2017 - Aug 2017
    • Australia
    • Insurance
    • Data Entry Agent
      • Jan 2014 - Jan 2017
    • United Kingdom
    • Wellness and Fitness Services
    • HR Officer
      • Oct 2013 - Nov 2013

      Employee Relations Update of 201 Files Preparation, Encoding and Filing of Employee Contract Recruitment Maintain Office Schedule, Events and Calendar Perform administrative function from time to time Employee Relations Update of 201 Files Preparation, Encoding and Filing of Employee Contract Recruitment Maintain Office Schedule, Events and Calendar Perform administrative function from time to time

    • United Kingdom
    • Spectator Sports
    • 1 - 100 Employee
    • HR and Admin Assistant
      • May 2013 - Sep 2013

      Employee Relations Timely update of 201 files. Preparation, Encoding and Filing of Employee Contract Perform administrative function from time to time. Employee Relations Timely update of 201 files. Preparation, Encoding and Filing of Employee Contract Perform administrative function from time to time.

    • Philippines
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Coordinator
      • Jan 2013 - Apr 2013

      In charge in handling all customer concerns, inquiries and follow-up. Coordination with different department for an effective flow of operations. Manage and encode all orders via SAP. Generate EOD reports for Daily KPI monitoring. In charge in handling all customer concerns, inquiries and follow-up. Coordination with different department for an effective flow of operations. Manage and encode all orders via SAP. Generate EOD reports for Daily KPI monitoring.

    • HR Assistant
      • Dec 2012 - Jan 2013

      Acted as an HR Assistant Reliever Screening and Inverview of qualified staffers. Preparation, encoding and filing of staffers contract. Issuance of Government loans for staffers. Monitoring of staffers 201 files. Supervision of staffers DTR submission for timekeeping. Acted as an HR Assistant Reliever Screening and Inverview of qualified staffers. Preparation, encoding and filing of staffers contract. Issuance of Government loans for staffers. Monitoring of staffers 201 files. Supervision of staffers DTR submission for timekeeping.

    • Education Administration Programs
    • 1 - 100 Employee
    • HR Assistant
      • Sep 2012 - Dec 2012

      Generate Timekeeping for Academic and Non Academic Personnel for Head Office Submission. Screening and Interview for Newly Hired Personnel. Implementation and Monitoring of Branch Level Policy. Timely update of Employees 201 File in HRIS. In charge in posting Government remittances/payments. Perform other administrative function from time to time. Generate Timekeeping for Academic and Non Academic Personnel for Head Office Submission. Screening and Interview for Newly Hired Personnel. Implementation and Monitoring of Branch Level Policy. Timely update of Employees 201 File in HRIS. In charge in posting Government remittances/payments. Perform other administrative function from time to time.

    • Philippines
    • Higher Education
    • 700 & Above Employee
    • Auxiliary Clerk
      • Oct 2011 - Aug 2012

      Administers Faculty Evaluation for all College Levels. Administers Psychological Testing for incoming Freshman Students. Administers various Departmental Assessment Survey form. Encoding and Verification of collected Data. Distribution of Assessment Results for each Department. Perform routing task under direct supervision of the Center for Learning and Performance Assessment. Administers Faculty Evaluation for all College Levels. Administers Psychological Testing for incoming Freshman Students. Administers various Departmental Assessment Survey form. Encoding and Verification of collected Data. Distribution of Assessment Results for each Department. Perform routing task under direct supervision of the Center for Learning and Performance Assessment.

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Transaction Processing Representative
      • Nov 2006 - Aug 2011

      Perform data entry and research in various system and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/ problems. Assess and resolve non standard and standard issues or problems. Seek advice and escalate issues when faced with tasks or problems outside the scope of the work. Maintain balance between productivity and quality of each transaction. Assigned as the Events Coordinator of the Team for Inter-team and Accenture wide Events. Show less

Education

  • City College of Manila
    Bachelor of Science (BS), Psychology
    2002 - 2006

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