Ray Acosta

Director Customer Experience at Audio Video Invasion Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Bushkill, Pennsylvania, United States, US
Languages
  • Spanish -
Skills

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Bio

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Credentials

  • Coaching Skills for Leaders and Managers
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Managing Organizational Change for Managers
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Coaching Employees through Difficult Situations
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Developing Adaptability as a Manager
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Igniting Emotional Engagement
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Managing Experts
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Managing High Performers
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Managing High Potentials
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Dec, 2021
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Mar, 2018
    - Nov, 2024

Experience

  • Audio Video Invasion Inc.
    • United States
    • Entertainment
    • 1 - 100 Employee
    • Director Customer Experience
      • Mar 2022 - Present

  • Electronic Environments New York
    • United States
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • General Manager
      • Apr 2019 - Mar 2022

  • Citi
    • United States
    • Financial Services
    • 700 & Above Employee
    • Project Manager
      • 2006 - 2009

    • Trainer / Process Improvement Manager
      • Jul 2005 - Oct 2008

      Senior in-house trainer for Planview enterprise wide project management tool. Responsible for updating the current SDLC to improve Citibank North America's efficiency and repeatability. Principle member of the design and implementation of Planview across the organization.

  • Intelligent Home Remodeling
    • President
      • 2004 - 2006

      Designed & implemented whole house automation systems. Integrated lighting, whole house audio & video, theater rooms. Also provided general construction services. Designed & implemented whole house automation systems. Integrated lighting, whole house audio & video, theater rooms. Also provided general construction services.

  • Thomson Reuters
    • Canada
    • Software Development
    • 700 & Above Employee
    • Implementation Manager
      • 1994 - 2001

  • Porta Systems
    • Programmer
      • 1988 - 1995

Education

  • State University of New York at Stony Brook
    Bachelor of Science (B.S.), Computer Science
    1980 - 1985

Community

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