rawan khaled

Sales Operations Specialist at TechAdemics
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Location
Cairo, Egypt, EG

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Operations Specialist
      • Sep 2021 - Present

    • Course Coordinator
      • Jan 2021 - Present

      • Preparing the course process from A to Z• Communicating with clients or employers about project, event or campaign expectations and goals• Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds• Delegating tasks to appropriate team members• Managing deadlines and progress across the team to ensure the project is delivered on time and on budget• Organizing third-party providers and vendors to deliver elements that can't be produced in-house• Overseeing the delivery of projects and making adjustments as necessary to ensure they are delivered to specifications and high standards• Collecting and analyzing feedback from customers and other project users to gauge satisfaction and success• plan and implement the design and development of the course syllabus and materials

    • Excutive Assistant to CEO
      • Sep 2020 - Dec 2020

      • Ensuring company policies are followed.• Optimizing profits by controlling costs.• Hiring, training and developing new employees.• Resolving customer issues to their overall satisfaction.• Maintaining an overall management style that follows company best practices.• Providing leadership and direction to all employees.• Ensuring product quality and availability.• Preparing and presenting employee reviews.• Working closely with the store manager to lead staff.• Overseeing retail inventory.• Assisting customers whenever necessary.• Organizing employee schedule.• Ensuring that health, safety, and security rules are followed.• Taking disciplinary action when necessary.• Ensuring a consistent standard of customer service.• Motivating employees and ensuring a focus on the mission.• Maintaining merchandise and a visual plan.• Maintaining stores to standards, including stocking and cleaning.• Completing tasks assigned by the general manager accurately and efficiently.• Supporting store manager as needed.

    • Singapore
    • Environmental Services
    • 1 - 100 Employee
    • Director Of Communications
      • Feb 2021 - Present

    • Event Manager
      • Mar 2020 - Present

      • Brainstorming and implementing event plans and concepts.• Handling budgeting and invoicing.• Liaising and negotiating with vendors.• Negotiating sponsorship deals.• Handling logistics.• Updating senior management.• Managing branding and communication.• Developing event feedback surveys.• Obtaining permits.• Handling post-event reports. • Brainstorming and implementing event plans and concepts.• Handling budgeting and invoicing.• Liaising and negotiating with vendors.• Negotiating sponsorship deals.• Handling logistics.• Updating senior management.• Managing branding and communication.• Developing event feedback surveys.• Obtaining permits.• Handling post-event reports.

    • Egypt
    • Advertising Services
    • 1 - 100 Employee
    • Sales Specialist
      • Aug 2019 - Oct 2019

      • Maintaining client records.• Answering client questions about credit terms, products, prices and availability.• Giving sales presentations to a range of prospective clients.• Coordinating sales efforts with marketing programs.• Helping determine pricing schedules for quotes, promotions, and negotiations..• Generating leads.• Meeting or exceeding sales goals. • Maintaining client records.• Answering client questions about credit terms, products, prices and availability.• Giving sales presentations to a range of prospective clients.• Coordinating sales efforts with marketing programs.• Helping determine pricing schedules for quotes, promotions, and negotiations..• Generating leads.• Meeting or exceeding sales goals.

    • Science Communicator
      • Jun 2019 - Sep 2019

      • planning and conducting experiments• recording and analyzing data• carrying out fieldwork, e.g. collecting samples• organizing product/materials testing• ensuring that quality standards are met• liaising with research and/or production staff• developing original solutions to problems• keeping up to date with relevant scientific and technical developments• teaching• Design weeklong STEM-related summer science camps• Plan, prepare, and teach inquiry based and engaging science lessons and programs• Align activities with student interests and allow for flexibility in content week to week• Collect ongoing data so parents/teachers/administrators/WMSC can monitor program effectiveness

Education

  • agriculture cairo university
    biotechnology, biotechnology
    2017 - 2021

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