Ravishankar K
Wintel Team Lead at HCL Insys Pte Ltd (part of Lenovo PCCW Solutions)- Claim this Profile
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English -
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Hindi Native or bilingual proficiency
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Telugu Full professional proficiency
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Tamil Full professional proficiency
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Malay Limited working proficiency
Topline Score
Bio
Credentials
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ITIL Foundation
AXELOS Global Best PracticeOct, 2016- Sep, 2024 -
MCSA: Windows Server 2012
MicrosoftAug, 2013- Sep, 2024 -
MCSE: Server Infrastructure
MicrosoftMar, 2015- Sep, 2024
Experience
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HCL Insys Pte Ltd (part of Lenovo PCCW Solutions)
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Singapore
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IT Services and IT Consulting
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100 - 200 Employee
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Wintel Team Lead
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Dec 2019 - Present
PCCW Client ICA (Singapore Immigration & Checkpoint Authority) Wintel team lead December 2019 – till Perform administrative duties, including installation, configuration, patching, troubleshooting on Windows Server, VMware, Hyper-V. Application related troubleshooting. Monitor and support requests received throughout the day and ensure that all critical items are addressed. Analyze system performance and makes recommendations for optimization. Participate in the upgrade/patching planning and execution. Manage windows distribution points infra servers. Working with multiple project transitions for PCCW. Managing Engineers for Daily operations Work Conduct Monthly OPS meeting. Review monthly management reports. Show less
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NCS Group
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Singapore
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IT Services and IT Consulting
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700 & Above Employee
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IT Security consultant/Endpoint Security operations
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Jul 2017 - Dec 2019
Managing Client/Server system in all Windows environment Data centre operation Disaster Recovery Exercise in Real Time. Administer network equipment in the local network. Support Lotus Notes email, Intranet that hosts numerous bulletins and applications for the group. Active directories operations such as create delete users accounts, Vlan, users groups, group policies, share drives for the groups. Deploy applications, patches, remote desktop through DELL-KACE. CA brightstor, Symantec, backup-restore operations. Contribute to and maintain system standards and health. Coordinate and communicate with impacted constituencies. Managing McAfee DLP Endpoint Server and client operations. Updating/patching of Windows files both Servers and Clients systems Show less
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ST Engineering
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Singapore
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Mechanical Or Industrial Engineering
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700 & Above Employee
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System Engineer
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Jun 2013 - Jun 2017
Worked System engineer Worked System engineer
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IT Pro
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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System Administrator
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Jan 2007 - Nov 2013
• System administration/ Desktop support • Desktop/Notebook hardware service • Basic wired/wireless printer configuration and administration. • Deployment and maintenance of desktop/notebook and printers. • Installation and troubleshooting of computer software. • Migration of Windows XP to Windows 7. • Interact with the clients to resolve IT queries, issues and problems. • Responsible for IT related ad hoc duties assigned. • Consultation and participation in product demo for PC hardware and software purchases. Show less
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Desktop Support Technician
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Mar 2004 - Feb 2007
Work as desktops and serves Assembly and deployment projects and support after sales . Work as desktops and serves Assembly and deployment projects and support after sales .
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Education
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1997 - 1999
Kamma Govt Collage Rajampeta
Bachelor's degree, Art/Art Studies, General -
Kamma Govt college Rajampeta
Information Technology
Community
