Experience

Sparxsys

• United Kingdom
• Software Development
• 1 - 100 Employee

• Principal Consultant

  • Dec 2021 - Present

  He founded of Sparxsys Solutions which is an Atlassian Consultancy company in London and Delhi. He helps clients in getting the most out of Atlassian tools like Jira, Confluence, Bitbucket and various apps like ScriptRunner, Advanced Roadmaps, eazyBI, Structure, Zephyr, Xray, BigPicture and more. He is not only an Atlassian Certified Jira Administrator but also a Certified SAFe® 5 Program Consultant. He has written books on Jira and runs a YouTube channel to share knowledge around not only Atlassian tools but also Linux and open source. Also loves writing blogs and speaks regularly at various events and conferences. He is also an Atlassian Community Leader where he shares his knowledge and help others. Plenty of experience in Drupal development, building accessible websites for government bodies and non profit organisations. Founded Sparxsys Solutions, an Atlassian Consultation and Drupal Development company in London and Delhi. The consultancies include systems analysis with a view to improving process and efficient usage of tools, also involved in installation, migration, upgrades, migrations and consolidations. - Expertise in ScriptRunner for Jira - Getting the most out of it to solve various problems, integrating with other tools and automation. - Atlassian tools trainer - Provide training on Jira Software, Jira Service Management and Confluence. - Assisting customers in making best use of the Atlassian product suite (Jira, Confluence, Bitbucket) in order to deliver value to their business or organisation. - Lead customer workshops and coaching sessions for customers - Responsible for helping customers to integrate systems, automate processes and achieve efficiencies. This typically ranges from providing expert guidance and solution design to “hands-on” work with product setup, migrations, upgrades and performance tuning. - Leading customer workshops to determine technical requirements and be able to discuss options and explain trade-offs and constraints. Show less



Adaptavist

• United Kingdom
• Software Development
• 400 - 500 Employee

• Senior Technical Consultant

  • Jan 2019 - Nov 2021

  He works on projects of all sizes, from brief help and advice consultancies, to large, multi-system long term engagements. The consultancies include systems analysis with a view to improving process and efficient usage of tools, also involved in installation, migration, upgrades, migrations, consolidations identifying when the products can meet requirements or require apps or new development, training of both users and administrators. - Key ScriptRunner for Jira resource - Getting the most out of it to solve various problems, integrating with other tools and automation. - Assisting customers in making best use of the Atlassian product suite (Jira, Confluence, Bitbucket) in order to deliver value to their business or organisation. - Lead customer workshops and coaching sessions for customers. - Responsible for helping customers to integrate systems, automate processes and achieve efficiencies. This typically ranges from providing expert guidance and solution design to “hands-on” work with product setup, migrations, upgrades and performance tuning. - Leading customer workshops to determine technical requirements and be able to discuss options and explain trade-offs and constraints. - Also play an important role in presales - delivery product demos, offering solutions, providing estimates and producing proposals. - Mentor to other consultants helping them grow their skills. Show less



Valiantys - Atlassian Platinum Solution Partner

• France
• IT Services and IT Consulting
• 200 - 300 Employee

• Atlassian Consultant

  • Nov 2016 - Dec 2018

  Primary technical resource for the UK sales team. Responsible for analysing the needs of the clients who wants to adopt Atlassian tools like Jira Software, Jira Service Desk and Confluence. Key resources in Presales process, this role is more or less like a Superman. Everyone expects you to know everything and that makes it one of the most challenging role in the company. Not only the expert level knowledge of full spectrum of Atlassian toolset is expected but also I am expected to have knowledge of variety of use cases where Jira and other Atlassian tools can be used. Day to day responsibilities • Present Atlassian products and custom built solutions to clients. • Maintaining top-notch amazing demo environments. • Taking part in sales meetings and guiding customers towards the right solution using Atlassian tools by asking them right questions. • Demonstrating Atlassian solutions to prospects and impressing them with company's offerings. • Conducting regular webinars. • Taking part in RFI/RFP and other complex tender processed and building proposals. • Providing the accurate and fine tunes estimates for delivering project. • Building Proof of Concept (PoC). • Building the project plan for the delivery team. • Making sure that the sales team are always step ahead from the delivery team in their knowledge of latest features or new add-ons (apps). • Contributing to the company blog. • Share feedback to the Marketing and Solutions team to improve the company’s offerings. • Work as Technical Consultant on critical and high value projects. • Also the official Atlassian tools Trainer in the company. Show less



Sparxsys

• United Kingdom
• Software Development
• 1 - 100 Employee

• Technical Manager

  • Apr 2014 - Nov 2016

  Playing a crucial role of key resource between clients and developers. - Doing the role of Business Analyst as well as the Chief Project Architect - Meeting clients to understand their requirements, preparation on proposal and contracts - Project planning, tracking and delivering projects - JIRA, Confluence and Agile Trainer ## Training Portfolio ## Atlassian tools consultation and training done for: - RBS, Gurgaon - Stryker, Gurgaon - Sopra, Noida - Airtel, Gurgaon - Frescano, Bangalore - WOI, Mumbai, - Credit Suisse, Pune - New Age Global, Chennai - Essilor, Bangalore - Make My Trip, Gurgaon - HCL, Noida - Asergis Telecom, UK - Universal Electronics, Bangalore - Gilbarco, Mumbai - Travelex, Mumbai - Compunnel, Noida - UST global, UK - Polaris, Chennai - eClerx, Mumbai - Cognizant, Chennai - Xebia, Gurgaon - NIIT, Gurgaon - Balaji Udyog, Delhi - GG Traders, Delhi - Religare, Noida ## Amazing Drupal Projects delivered ## - Eyeway.org: Largest Resource Portal for Blindness. Accessible Drupal site made using WCGA Guidelines - Tgpg-isb.net: The Government Performance Group. Community portal and online learning platform for Indian School of Business. Funded by Bharti Institute of Public Policy - EHMS: Eyeway Helpdesk Management System. Intranet based system to automate helpdesk system. Operated by Blind people. Real time reporting - GoPemPal.org: One stop portal for government officials and researchers. Government Performance Management Peer Assisted Learning. Funded by UNDP, United Nations Development Programme - RehabMonitor.org: Online course for Rehab Professionals. Integrated with Moodle. Online community - IndiaUnveiled.in: Portal to showcase unexplored locations in India Corporate Drupal Training - ScoreFoundation, Delhi - Nethues India, Delhi - Lal Bahadur Shastri Institute of Management, Delhi - Maharaja Agrasen Institute of Technology, Delhi - Deepika Travels, Delhi Show less



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Lead Engineer

  • Nov 2007 - Mar 2014

  I started my work as a Project Coordinator working closely with the global project managers and assisting them in building project metrics. I build various tools using Excel VBA in building those metrics quickly and error free. At the same time I took the challenge to roll out Microsoft Project Server for integrated project management across various teams. Jira was getting a bit popular in the market and since I was already involved in project management activities with a solid knowledge of various supporting tool so I was made responsible for support, customization and implementation of tools like JIRA, Confluence, Code Collaborator (Peer Review), Accept 360 (Requirement Management). It was a unique challenge where I used my project management experience and rolling out these tools across the teams and educating managers on how to use these tools effectively. Responsiblities JIRA installation and upgrade JIRA customization - Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, Notification Schemes JIRA Training for various teams Managing Add ons like Structure, ScriptRunner Setup JIRA for HelpDesk/Tickets Setup JIRA for Project Management Setup JIRA for Bug Tracking Setup JIRA for Test Case Management Configure Agile Boards - Scrum and Kanban JIRA & Agile (formermly known as Greenhopper) Best Practices Integrating JIRA with Confluence, Fisheye, Crucible Developed interfaces using REST and SOAP Backup and Restore procedures CSV Import Show less



IndiaUnveiled

• India
• Information Services

• Drupal Developer and Site Administrator

  • Apr 2010 - Jan 2014

  Developed this site in 2010 to help you see India in a different light altogether. We will bring to you places that you have never heard of before. IndiaUnveiled is the brain child of few like minded people who wanted to explore this enigmatic land and bring its true beauty to you all. IndiaUnveiled team is committed to offer you something new to know about India every time you visit us. It’s our continuous endeavor to help you discover the incredible beauty of this mystical land. At IndiaUnveiled, you will know about - Interesting places to visit with your family & friends - Handicrafts belonging to every nook and corner of India - Delicious cuisines to pamper your taste buds - Artifacts specific to places you visit - Exotic locales that you only dreamt of I not only maintain this website which is built in Drupal but also write content for it regularly. Show less



Packt

• Worked with you on JIRA 6.x Administration Book as reviewer

  • 2014 - 2014

  - Reviewed all the chapters in the book - Gave crucial feedback on improving the content - Reviewed all the chapters in the book - Gave crucial feedback on improving the content



Kaplan Financial

• Financial Services
• 200 - 300 Employee

• Project Coordinator

  • Apr 2005 - Nov 2007

  My main responsibility was to prepare multiple project schedule with team leads/manager inputs, to provide updates and feedback to senior management on project progress/deviation against the plan. At the same time track the current status again the plan with inputs from project leads. - Regularly monitor team deliverables and escalate if there is a gap - Baseline the project plan and consolidate the efforts - Propose ways to continually improving internal processes - Proactively flag any delays or issues with the progress - Work closely with Project leads on project status and schedule Show less



eMind (now KAPLAN)

• New Delhi Area, India

• Implementation Analyst

  • Nov 2004 - Mar 2005

  Leading Product Support team that includes regular database, GUI and data processing work. Coordination and communication across cross-functional teams. - Working with Business Analyst and Account Manager in various activities like reviewing the client's requests - Creating technical documentation and presentations Leading Product Support team that includes regular database, GUI and data processing work. Coordination and communication across cross-functional teams. - Working with Business Analyst and Account Manager in various activities like reviewing the client's requests - Creating technical documentation and presentations



Olive e-Business Pvt. Ltd.

• India
• Technology, Information and Internet
• 1 - 100 Employee

• Account Manager

  • Apr 2003 - Oct 2004

  Preparation of technical documents like System Requirement Specifications (SRS), Project Management Plan, Configuration Management Plan, High Level Design, Case studies and Help Manuals. - Interaction and Coordination with Clients. - Interaction with international clients to take the requirement specifications, requirement analysis and making proposals. - Handling Project related problems and coordinating with developers/designers. - International Enquiry handling, communication with prospect client for the requirement details, drafting of commercial as well as technical proposal and quotation. - Enforcing Quality Standards, Modular and Integrated Testing. Show less