Experience

Wilo Mather and Platt Pumps Pvt. Ltd.

• India
• Industrial Machinery Manufacturing
• 400 - 500 Employee

• Regional Service Head - South

  • Jul 2013 - Present

  Responsibilities:  Wide experience in After Sales-Revenue & VAS business generation in public and private sectors in Oil and Gas / petrochemical, Power, Mining, minerals, steel etc.,.  Have knowledge in Enquiry generation & order execution in – Regular & Retrofit spares, AMC, Energy Audit, Service execution work, etc.  Decision making and approval for warranty issues.  Customer complaints analysis, compiling typical/repeated failure and responsible to provide solution.  Generating retrofit business for Imported & Competition Pumps by conducting Energy Audits at site.  Recruiting & organizing training to ASC, SERVICE PARTNERS.  Monitoring and attend the customer service calls & training programmed.  Organizing /conducting product training to Dealer Service rep. Product feedback and suggestion given to Engineering department for modification. Show less



FLOW SERVE SANMAR LTD

• Chennai Area, India

• Joint Manager

  • Sep 2008 - Jun 2013

  - Trouble Shooting of Industrial Pumps & Agitator Mechanical Seal, for Refinery, Chemical, Process Plants etc., - Conducting Training & Seminar of Seal Assembly and installation to Industrial Executives. - Responsible for reconditioning/refurbishment of mechanical seal from country level to HO. - Interact with customers regarding conversions orders from competitors. - Follow up with sales engineer to make spares business - Maintain records of free supply & list of service call in SAP. - Updating of new products for better performance through SAP. - Spare Business in HO service Components. Show less



TECHNO MECH ENGG. SERVICE - Client - CHENNAI PETROLEUM CORPORATION LTD., -MANALI

• Chennai Area, India

• Manager Reliability Service

  • Dec 2006 - Aug 2008

  - Handling Maintenance Solution Contracts in Rotary equipment like API & Non API Piump’s, Mechanical seal, etc. - Laser alignment & in site dynamic balancing of Pumps. - Conducting Training & Seminar of Condition Monitoring work. - Achieved reduction in bearing consumption. - Achieved reduction in lubricant consumption. - Onsite pump trouble shooting, failure analyzing and rectification work. - Single/ three plane balancing, - Dial gauge alignment, Laser alignment, Noise and Vibration level measurements. Show less



SKF-INDIA LTD

• Korba Area, India

• TERRITORY ENGINEER RELIABILITY SERVICE – BALCO

  • Sep 2005 - Oct 2006

  - Service oriented company primarily focused on industrial maintenance and condition monitoring activities. Responsibilities: - Root cause failure analysis of Wind Mill G/B, Generator etc., - Laser alignment & in site dynamic balancing. - Conducting Training & Seminar of Vibration Analysis. - Led the project for Proactive Reliability Management (PRM) implementation at Bharat Aluminum Company Limited – Captive Power Plant, Korba, and Chattisgarh. The project resolved various critical problems & achieved the pre determined key performance indicators. Show less



SPM –INSTRUMENTS INDIA PVT., LTD

• Chennai Area, India

• Technical Support Engineer

  • Jul 2001 - Aug 2005

  - Service oriented company primarily focused on industrial maintenance and condition monitoring activities for past seven years. Responsibilities: - Significant Accomplishments in Balancing & Alignment: - Balancing of Fan Rotors of various diameters ranging from 0.5 M to 5.0 M. - Balancing of Slow Speed and High Speed Rotors at speeds ranging from100 RPM to 4000 RPM. - Have the rich experience of performing Shaft alignment from semi critical to critical fans/blowers/pumps/gearbox drives. Show less