Experience

Cambridge Solutions

• IT Services and IT Consulting
• 200 - 300 Employee

• Quality Coordinator

  • Jul 2007 - Present

  * Performance management tool -Ensuring Compliance to NextStep Methodology, ISO 9001 & ISO 27001 requirements. -Making Trend & Defect Analysis -Metrics management * Document management as per ISO requirements * Audits -Audit planning and execution : Assess the current status, plan & implement improvements, incorporate lessons learnt from other relevant functions/departments (Best practices sharing) * Transition of new projects/processes -Development of Transition documents report & adherence * Inter departmental interactions -Responsible for working with operations on process improvement initiatives through the usage of six sigma methodology * Interfacing with Program Quality for -Analyze & find out key drivers of Customer satisfaction & Cost of poor quality & trigger improvement projects. * Training -To Train the Team on quality, information security requirements * Reviews -Coordinating Quality reviews Show less