Experience

Kotahi Logistics LP Ltd

• New Zealand
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Specialist

  • Feb 2023 - Present



Consol 360 (Pvt) Ltd

• Sri Lanka

• Operations Manager

  • May 2020 - Feb 2023

  Managing overall sea-air & air-air transshipment process. Established effective relationships & coordination with shipping lines, clearing agents, handling agents, and airline staff who are involved in the transshipment process to ensure the smooth flow of the operation. Overseeing air export, air import, and sea export shipments. Providing accurate and timely shipment updates to overseas agents and successfully meeting shipment deadlines. Assisting in multiple freighter operations. Liaising with the accounts department and following up on payment collection. Scheduling overseas remittances & local supplier payments. Show less



A-Sonic Logistics Pte Ltd

• Singapore
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Business Development Executive

  • Nov 2019 - May 2020

  Assisted in a new transport system development program known as TMS. Checking defects and requesting the developer for fixers. Contributed to the preparation of ISO22000 Documentation. Participated in warehouse stock count. Engaged with airport staff to monitor the execution of the ULD build-up operation. Assisted in a new transport system development program known as TMS. Checking defects and requesting the developer for fixers. Contributed to the preparation of ISO22000 Documentation. Participated in warehouse stock count. Engaged with airport staff to monitor the execution of the ULD build-up operation.



Consol 360 (Pvt) Ltd

• Sri Lanka

• Operation Executive

  • Aug 2018 - Nov 2019

  Negotiating freight rates with airlines and providing competitive market rates to overseas agents. Securing space with carriers by placing online bookings in advance through carrier websites. Make certain of meeting agent deadlines to increase KPI. Following up shipments until the final delivery stage and reporting to agents with daily tracking reports. Negotiating freight rates with airlines and providing competitive market rates to overseas agents. Securing space with carriers by placing online bookings in advance through carrier websites. Make certain of meeting agent deadlines to increase KPI. Following up shipments until the final delivery stage and reporting to agents with daily tracking reports.



A-Sonic Logistics Lanka (Pvt) Ltd

• Sri Lanka

• Intern

  • Jul 2017 - Jul 2018

  During the internship period, received training on the process of handling air freight and inputting data into the company's ERP system. Carried out the task of preparing documents related to air export shipments such as airline booking instructions, HAWB & Manifests. Communications were maintained with transporters to ensure cargo reach the airport on time and coordinated with airport staff to verify cargo handing over process was executed smoothly without any discrepancy. Assigned to track shipments and share DSR with customers stating the latest shipment updates. Show less



Forwardair Aviation (Pvt) Ltd

• Sri Lanka
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Customer Service Assistant

  • Oct 2016 - Jun 2017

  Handling import shipments of Air Arabia, Air Asia & Ukrain Airlines was the main task of my job role which includes, closely monitoring incoming shipments and updating customers with accurate shipment updates, and performing the task of releasing import documents to the customers promptly. Moreover was engaged in resolving discrepancies related to import shipments by communicating with Sri Lankan airline ground handling staff and other overseas origin stations and transit hubs. During the course of my employment, I was mostly exposed to various types of customers which allowed me to learn the proper way of professionally handling customers and on how to offer a satisfactory level of customer service. Show less