Sr. Specialist - Sourcing, Purchasing & Contracts

• Oct 2014 - Present

Senior Contract Officer

• May 2011 - Sep 2014

Sr. Executive - P2P, Business Practice & Capability

• Jul 2010 - May 2011

 Coordinate with cross functional teams while preparing response for RFPs and ensuring timeliness and accuracy to win bids  Scheduling & organizing meetings/conference calls between multiple stakeholders involved in the project  Worked closely with Senior Management and Onsite sales teams while responding to Proposals/RFI’s/RFP’s  Understand project specific requirements of the client and helping Bid Directors/Managers in drafting solutions for the RFP and RFI and collating… Show more  Coordinate with cross functional teams while preparing response for RFPs and ensuring timeliness and accuracy to win bids  Scheduling & organizing meetings/conference calls between multiple stakeholders involved in the project  Worked closely with Senior Management and Onsite sales teams while responding to Proposals/RFI’s/RFP’s  Understand project specific requirements of the client and helping Bid Directors/Managers in drafting solutions for the RFP and RFI and collating information sought by the client  Preparing “As-Is” and “To-Be” process to analyze and evaluate the current and future process maps, system and structures  Preparing Transition Plan & Methodology, Governance Structure and Training Plan to on board clients  Handling solution, Pricing, Margin levers and overall response of RFI’s/RFP’s under the supervision of senior management  Develop Sales Collateral/Proposals/Case studies/ P2P Training Modules in order to offshore P2P processes  To study the RFP in detail and delineate what questions are to be responded  Detail understanding of Business Models – Offshoring, Shared Service, Managed Service and Staff Augmentation Show less  Coordinate with cross functional teams while preparing response for RFPs and ensuring timeliness and accuracy to win bids  Scheduling & organizing meetings/conference calls between multiple stakeholders involved in the project  Worked closely with Senior Management and Onsite sales teams while responding to Proposals/RFI’s/RFP’s  Understand project specific requirements of the client and helping Bid Directors/Managers in drafting solutions for the RFP and RFI and collating… Show more  Coordinate with cross functional teams while preparing response for RFPs and ensuring timeliness and accuracy to win bids  Scheduling & organizing meetings/conference calls between multiple stakeholders involved in the project  Worked closely with Senior Management and Onsite sales teams while responding to Proposals/RFI’s/RFP’s  Understand project specific requirements of the client and helping Bid Directors/Managers in drafting solutions for the RFP and RFI and collating information sought by the client  Preparing “As-Is” and “To-Be” process to analyze and evaluate the current and future process maps, system and structures  Preparing Transition Plan & Methodology, Governance Structure and Training Plan to on board clients  Handling solution, Pricing, Margin levers and overall response of RFI’s/RFP’s under the supervision of senior management  Develop Sales Collateral/Proposals/Case studies/ P2P Training Modules in order to offshore P2P processes  To study the RFP in detail and delineate what questions are to be responded  Detail understanding of Business Models – Offshoring, Shared Service, Managed Service and Staff Augmentation Show less

Process Associate

• May 2008 - Jul 2010

Worked as a Accounts Payable Specialist for Wells Fargo (Erstwhile Wachovia) and Honeywell and look after all verticals of AP.  Worked as single point of contact (SPOC) with accurate, efficient and timely resolution of end user queries related to process  Coordination with all the team members for completion of responsibilities within the TAT (turnaround time)  Daily Review and discussing the problems and exception faced by the team members and rectify… Show more Worked as a Accounts Payable Specialist for Wells Fargo (Erstwhile Wachovia) and Honeywell and look after all verticals of AP.  Worked as single point of contact (SPOC) with accurate, efficient and timely resolution of end user queries related to process  Coordination with all the team members for completion of responsibilities within the TAT (turnaround time)  Daily Review and discussing the problems and exception faced by the team members and rectify efficiently  Identified key improvement areas and prepared hands outs such as Quick tips, Exceptions list, trackers, etc.  Review/update standard operating procedures timely and update all team members to follow the same  Preparing dashboards for quick management review and maintain it monthly, quarterly and yearly  Handling awaiting Error Resolution & validation rejection queue and shared best practices  Embracing ethics , good governance and diversity  PO, Non PO and Utility invoices processed in Oracle  Daily payment run schedule for Regular, USD immediate and Stubs  Performed week and month end report on aged invoices, besides balancing for week and month close expenses  Worked on special handling of check request, overnight payment and off cycle check request  Handled Return check, Refund checks and Stale dated checks  Resolving refund check received from supplier and employee against the overpayment and duplicate payment  Clearing the suspense entries and sending aging report to customer Show less Worked as a Accounts Payable Specialist for Wells Fargo (Erstwhile Wachovia) and Honeywell and look after all verticals of AP.  Worked as single point of contact (SPOC) with accurate, efficient and timely resolution of end user queries related to process  Coordination with all the team members for completion of responsibilities within the TAT (turnaround time)  Daily Review and discussing the problems and exception faced by the team members and rectify… Show more Worked as a Accounts Payable Specialist for Wells Fargo (Erstwhile Wachovia) and Honeywell and look after all verticals of AP.  Worked as single point of contact (SPOC) with accurate, efficient and timely resolution of end user queries related to process  Coordination with all the team members for completion of responsibilities within the TAT (turnaround time)  Daily Review and discussing the problems and exception faced by the team members and rectify efficiently  Identified key improvement areas and prepared hands outs such as Quick tips, Exceptions list, trackers, etc.  Review/update standard operating procedures timely and update all team members to follow the same  Preparing dashboards for quick management review and maintain it monthly, quarterly and yearly  Handling awaiting Error Resolution & validation rejection queue and shared best practices  Embracing ethics , good governance and diversity  PO, Non PO and Utility invoices processed in Oracle  Daily payment run schedule for Regular, USD immediate and Stubs  Performed week and month end report on aged invoices, besides balancing for week and month close expenses  Worked on special handling of check request, overnight payment and off cycle check request  Handled Return check, Refund checks and Stale dated checks  Resolving refund check received from supplier and employee against the overpayment and duplicate payment  Clearing the suspense entries and sending aging report to customer Show less

Customer Support Associate

• Dec 2006 - Dec 2007

 Responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information  Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer  Stays tuned always with promotional events and sales in order to communicate it to the customer  Managing & Controlling daily work issues done by team member and… Show more  Responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information  Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer  Stays tuned always with promotional events and sales in order to communicate it to the customer  Managing & Controlling daily work issues done by team member and providing resolutions  Prepare Daily, Weekly and Monthly report of stock and sent to warehouse department  Coordinating with warehouse department to manage cash and inventory  Motivate team members to perform best services to customers Show less  Responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information  Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer  Stays tuned always with promotional events and sales in order to communicate it to the customer  Managing & Controlling daily work issues done by team member and… Show more  Responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information  Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer  Stays tuned always with promotional events and sales in order to communicate it to the customer  Managing & Controlling daily work issues done by team member and providing resolutions  Prepare Daily, Weekly and Monthly report of stock and sent to warehouse department  Coordinating with warehouse department to manage cash and inventory  Motivate team members to perform best services to customers Show less

Customer Service Associate

• Nov 2005 - Nov 2006

 Understand customer needs and provide best services  Cross selling and Up selling to increase the sale of company  Stay up-to-date with new products/service and inform customers about discounts and special offers  Ensure racks are fully stocked and coordinate with warehouse department for the same  Manage day to day cash flow of invoices billing and petty cash  Preparing monthly reports and presentation for company sale and report to line manager  Understand customer needs and provide best services  Cross selling and Up selling to increase the sale of company  Stay up-to-date with new products/service and inform customers about discounts and special offers  Ensure racks are fully stocked and coordinate with warehouse department for the same  Manage day to day cash flow of invoices billing and petty cash  Preparing monthly reports and presentation for company sale and report to line manager