Experience

METRUS PROPERTY ADVISORS LIMITED

• Real Estate
• 1 - 100 Employee

• Building Manager

  • Nov 2017 - Present

  ●Managing property block comprising of office and retail units, which include a pharmacy, 3 clubs and a theatre.Therefore dealing with an array of tenants as well as dealing with different problems on a day to day fro me to solve and learn. ● Managing areas and space in the communal loading bays and laying out new procedures in order to keep are safe and clean. ● Improving all documentation on site in order for improved compliance ● Dealing with local council to deal with issues concerning attached residential property and constructing effective communication to improve on dealing with issues faster. ● Introducing permit to work system as well as designing a site induction documentation in order to improve safety. ● Assist and liaise with building surveyors/architects/consultants on major works. ● To maintain procedures to cover all emergencies and to organise and coordinate fire evacuation.report as well as weekly reports on any outstanding works and the status they are currently at using word & excel. ● Implementing new procedures with the the tenants, whether it be security or general for the smooth running and to continue to have staff/visitors in a safe environment. ●Ensuring plan is in place to improve site compliance in terms of life safety and overall safety within the building(s) Show less



One 55 Fenchurch (Transferred from Metrus Property Advisors - March 2016)

• Front of House Manager - Grade 2* Listed Building

  • Sep 2012 - Nov 2017

  • Managing a 29,218-sq. ft. Grade 2* listed property with the city of London comprising of tenants ranging from varied industry including financial, trading and medical. • Overlooked a £1.3m to improve the A project and constantly communicating with tenants, landlord and reporting any issues to property manager. Also liaising with residents and businesses as well as the City of London. • Implementing new procedures with the the tenants, whether it be security or general for the smooth running and to continue to have staff/visitors in a safe environment, i.e. introducing Bluepoint, which is a VMS system. • Managing and assisting new M&E companies by creating snap shot documents to monitor all statutory checks as well as PPM and reactive works. • Management of the cleaning contractors ensuring that all communal areas are clean and tidy and that all cleaning schedules are maintained to the expected standards. • Going through service charge and budgets with the property manager and finding ways of reducing costs or improving service which works well for the building. • To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner. • using Meridian Health and safety system and making sure all compliance within health and safety terms are met and using the information to create schedules of any H&S and other risk assessments. • Issuing permits to work to contractors from the client or tenant contractors and going through RAMS and ensuring that they understand the site induction details. • Assist and liaise with building surveyors/architects/consultants on major works. • Producing a Site instruction to assist personal who will be covering whilst away on Annual Leave or training. • To maintain procedures to cover all emergencies and to organise and co-ordinate fire evacuation.report as well as weekly reports on any outstanding works and the status they are currently at using word & excel. Show less



National Car Parks

• United Kingdom

• Cluster Manager

  • Nov 2011 - Mar 2012

  ·Management of a budget, controlling costs and increasing revenues through new business development. Promoting the NCP brand and cross selling their range of products and services.·Recruitment, training and management of a team of customer service assistants, mobile parking attendants and supervisors.·Delivery of high levels of customer service, ensuring compliance to H&S regulations and ISO standards.

• MSO

  • Sep 2011 - Nov 2011



Tesco Stores PLC

• Manager and Team Leader (Electrical & Entertainment/Front End/Petrol Filling Station)

  • Aug 2003 - Sep 2011

  Through employment at Tesco I have substantially increased my contextual knowledge in retail predominantly through my managerial positions. I was appointed as team leader which comprised of managing the front end, training new members of staff, undertaking till checks and attending customer queries. Through excelling in this position I was selected to the fast track management programme where consequentially I became the ‘Electrical and Entertainment’ manager. Here my main responsibilities included; achieving performance targets, conducting internal audits, and launching ‘Tech Support’ within the sector. Thereafter, I was appointed to ‘Front End’ which required overseeing all aspects of all front end operations including; cashiers, team leaders and high street services as well as ensuring all key performance indicators were met as well as performance targets-which was primarily done through analysis of ‘Mystery Shopper Reports’. Through undertaking these particular roles I believe I have gained the necessary skills which could be applicable to any future form of employment. For instance, through my managerial roles I have been able successfully meet targets, work within a team and promote team values to increase area sales as well as delegate duties, in time-constrained and pressured environments. I have also been able to expand my customer service and communication skills which assisted me to deal with difficult situations with a calm exterior-thus improving my problem solving skills. I was also able to ameliorate my time keeping as well as prioritise my tasks in accordance with my other duties. Show less



Oakpark Security Services

• United Kingdom
• Security and Investigations

• Security Guard

  • Jan 2000 - Jan 2002

  Through employment at this particular organisation which primarily specialised in; industrial, commercial and domestic security, I was appointed as a licensed security guard contracted to secure any premises. My general duties within this role comprised of welcoming clientele of the various different contracted premises’ and providing detailed checks as well as ensuring that all safety procedures are undertaken with due care. My duties also comprised of operating and observing CCTV systems and footage to ensure unauthorised personnel were prohibited from entering the given premises’ as well as training new prospective employees to ensure that company and site requirements were adhered to. Through undertaking this particular, I believe I have attained numerous beneficial skills which too would highly applicable to any job role. For instance through observations and meticulous checks I believe I have gained the ability to pay attention to detail into every aspect of my employment. I have also developed the ability to communicate in a clear and concise manner to ensure optimum security and prevent any illegal opportunities as well as developing my technological skills through the operation of advanced security equipment. Show less



Primark Stores Ltd

• Stock Controller

  • Jan 1998 - Jan 2000

  Through working within this fashion retail organisation, I was appointed as a stock controller which comprised of numerous administrative as well as retail duties. Primarily this role required processing purchase orders, receiving deliveries and reconciling the delivery notes with the orders and stock received. Subsequently I undertook the responsibility of organising the stock within the designated areas of the warehouse, whilst simultaneously arranging returns with manufacturers and suppliers. Consequently I was required to record stock on the systems whilst performing a stock count on a monthly basis. Through this role I believe I have gained key organisational skills requiring me to pay attention to detail upon receiving deliveries. I have also been able to adapt to a fast-paced environment without impeding the quality of the work undertaken whilst accentuating my administrative skills in recording information and filing it in accordance with organisational requirements. Through this role I have also been able to familiarise myself with new database recording systems as well as improving my time management and communication skills. Therefore, I believe the key qualities acquired would be beneficial to any future employment role. Show less