WW Head of Delivery

• Oct 2022 - Present

Sr PM

• Jun 2018 - Oct 2022

Highlights & Deliverables: • Led the multitude of deliveries to customers on Cloud and Dynamics CRM platforms. • Partner with customer & sales, formulate product backlog by converting business requirements into functional requirements • Collaborate with engineering & architect teams to come up with PBI and lay down the high-level system design and architecture • Drive successful Customer success by partnering with Account and Solution technology strategist • Reporting the status to CxO and VP levels • Interact with sales engineering team, support, system integrator and development to develop a cutover strategy • Manage customer Go-Live programs involving department or cross-functional teams focused on production cut-overs • Interface with external customers to ensure 100% customer satisfaction • Lead the PMO infrastructure and own maintaining an agreed Plan of Record (POR) and Roadmap with critical paths and milestones • Hiring and retaining best talent. Show less

Principal Engineer Test

• May 2013 - Feb 2018

• Part of Oracle IDC Commerce Cloud Engineering team collaborate for cloud commerce solutions • Handled the project delivery quality, automation framework creation, maintenance, enhancement monitoring and issue analysis that is run in Jenkins • Managed status reporting , resource and risk management, led a team of 7 for both offshore and onshore models • Responsible for Test related activities in Dev-Ops and CI, supervised quality of Mobile Application, Storefront Payment Gateway implementation for the e-Commerce applications • Performed complete migration testing of Oracle Commerce product from On-Prem to Cloud • Involved in Db level, API and Native Apps on Mobile and Tablets and Mobile Web testing • Supervised Automation framework design and implementation including code reviews, quality audits of products Show less

Microsoft Dynamics Consultant

• Aug 2006 - Apr 2013

• Part of Microsoft Engineering test team collaborate with customers on Dynamics ERP solutions • Mitigated various project risks, automated test cases for the next release and maintained the automation suite • Prepared the project schedules in MPP as well as MTP and conducted JAD (joint Application Development with Dev Test and • Business) sessions • Drove the UAT cases testing in System Test Phase, sent the daily reports as well as the preparation of sign- off documents • Participated in scope finalization, test case review meetings with peers, analyst and Dev teams • Executed various test cases in Interim, First, Second and Third Drops, handled Bugs and raised issues in Product Studio Show less

Sr Test Analyst

• Jun 2005 - Jul 2006

Test Lead

• 2003 - 2005