Experience

TC Euro Cars Sdn Bhd

• Malaysia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Branch Manager

  • Nov 2020 - Present

  • Meet the company's expectations in terms of sales, costing, planning, etc.• Achieve the branch's monthly, quarterly and annual sales and subscription targets• Recruit, train, monitor and manage Sales Consultants.• Responsible for the sales and subscription achievement of South region.• Working closely with marketing team on making recommendations for short & long range promotional activities. • To resolve customer complaint(s) within reasonable lead time.• To monitor customer vehicle registration status, delivery, insurance, inspection and other functions with the relevant authority.



Naza Euro Motor Sdn Bdn (Citroen Malaysia)

• Sales Manager

  • Feb 2019 - Nov 2020

  Responsibilities• Lead and direct the sales operations at Johor Branch so that sales target can be achieved.• Ensure all customer are well entertain in every areas to meet their satisfaction.• Focus on increasing sales figures for the branch with the objective of increasing the profits. • Effectively plan and execute sales strategies to meet required target set by the company. • Prepare weekly and monthly sales reports with full documentation on existing and forecast activities. • Monitor branch vehicle registration, insurance, inspection and other functions with the relevant authorities. • Monitor all payment and LOU are in order before registration.• Resolve the customer complain within reasonable lead-time.• Provide effective assistance and carries out all duties as per directed by Senior Management. • Monitor branch profit & loss.• Ensure branch is well managed in all areas. • Ensure sales, operation and showroom comply with Citroen Corporate Identity (CI).• Responsible maintain, manage all Demos and company vehicles. • Assign Sales Consultant from the branches for test drive with customers.



Insas Berhad (Insas Pacific Rent-A-Car)

• Head of Sales & Operations (Southern Region)

  • Sep 2015 - Jan 2019

  Achievements•Solely responsibly to setup Johor Bahru Corporate Sales Department & New Rental Outlet and displayed track record of above 110% target achievement during tenure.Responsibilities• In charge of setting up new Car Rentals Outlet and Corporate Leases in Southern Region.• Responsible for the overall operations of the branch office. • Supervise and lead in achieving targeted sales and profits for the branch. • Responsible for planning, implementing and execution of company’s business plan. • Primary responsibility includes business expansion and provide innovative Corporate Financial Services to MNC's. • Handle office administration, recruitment, training and marketing events.• Handle in-house workshop and fleet management. • Handle special Grab & Urber Fleet Program.



Century Tokyo Capital (M) Sdn Bhd

• Assistant Manager

  • Sep 2013 - Aug 2015

  Achievements•Solely responsibly to setup Johor Bahru branch and displayed track record of above 120% target achievement during tenure.Responsibilities•Responsible for daily operations of Johor Corporate office.•Managing contracts and developing new business in auto leasing division.•Tie-up with vehicle dealers for better pricing and attractive discount for our customers.•Promotes additional products and services so as to maximize the overall rental revenues.•Outstanding customer service with every transaction so as to maximize customer loyalty and sales opportunities whilst taking full ownership of customer complaints coaching and supporting on site and off site teams to achieve company goals and minimum standards.•Oversee the activities of the drivers and assign drivers to contracts.•Coordinate repairs and maintenance needs of the vehicles.•Inspect all the vehicle fleet on a daily basis as much as possible.•Draft and sign maintenance agreement with a reputable garage for the maintenance of all the vehicle fleet.



ORIX Auto Leasing (M) Sdn Bhd / ORIX Car Rentals Sdn Bhd

• Senior Marketing Executive

  • Mar 2009 - Sep 2013

  Responsibilities•To expand clientele base by carrying out telemarketing and cold calling.•To ensure proper and complete documentations for all rental transaction.•To provide after sales service to all corporate clients. •Follow up all sales enquires including issuance of quotation.•To ensure the collection of the hiring is up to date. •Negotiating all new leases and lease renewals with clients.•Handle car leasing matters and prepare car leasing documents.Given opportunity to obtain wide exposure in sales before getting promoted to Senior Marketing Executive: Mar 2011 – May 2012 - Auction Sales Officer•To market the sales of properties aggressively with a view to sell and at optimized returns for the company.•Awarded as Special Recognition Award (Team) Y2011Mar 2009 – Mar 2011 - Resolution Officer (Credit Collection)•Awarded as Runner-up 3rd Quarter 2009 (Highest Gross Collection).•Awarded as Champion 4th Quarter 2010 (Top Gross Collection).



Leisure Farm Corporation (Mulpha Land Berhad)

• Sales & Marketing Executive

  • Dec 2003 - Mar 2009

  Achievements•Achieved RM 120 million group sales target in year 2008.Responsibilities•Analyze competitive product offerings in terms of features and benefits as well as price points. •Coordinate property closings, overseeing signing of documents and disbursement of funds.•Develop written launch plans outlining the launch process, present launch plans to senior management for approval, and track actual unit sales and gross margin performance for new product launches.•Determine sales forecasts for proposed new products and justify new product development investments through an IRR and NPV analysis. •Develop networks of attorneys, mortgage lenders, and contractors to whom clients may be referred.•Ensure sales gallery in good condition, monitoring stock of the sales brochure.•Exhibit products at trade shows and attend trade shows to review competitors’ products. •Meet with dealers, national accounts, end-users, and the sales force to define new product requirements and work with product development to document these requirements in product specifications. •Prepare documents such as representation contracts, purchase agreements, closing statements, and leases•Review product pricing and gross margin goals for existing products annually and establish new product pricing.