RAVI PUROHIT

Technical Sales Specialist at NTT Global Networks
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Contact Information
us****@****om
(386) 825-5501
Location
Mississauga, Ontario, Canada, CA

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Credentials

  • Using PI Web API from Beginner to Advanced
    OSIsoft Learning
    Nov, 2021
    - Oct, 2024
  • PI System Administration: Basics
    OSIsoft Learning
    Apr, 2021
    - Oct, 2024
  • PI DataLink: Basics
    OSIsoft Learning
    Mar, 2021
    - Oct, 2024
  • PI Vision: Basics
    OSIsoft Learning
    Feb, 2021
    - Oct, 2024
  • PI Vision: Beyond the Basics
    OSIsoft Learning
    Feb, 2021
    - Oct, 2024
  • PI System Basics
    OSIsoft Learning
    Jan, 2021
    - Oct, 2024

Experience

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Technical Sales Specialist
      • Apr 2023 - Present

      - Developing and maintaining relationships with clients to understand their business needs and provide effective solutions - Collaborating with product and sales teams to develop customized proposals and presentations for clients - Conducting product demonstrations and providing technical expertise to clients - Managing and updating sales databases and CRM systems - Staying up-to-date on industry trends and competitive offerings - Attending conferences and events to network with potential clients and partners - Negotiating contracts and closing deals with clients Show less

    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Support Specialist
      • Aug 2022 - Oct 2022

      During my time as a Customer Support Agent at The Sitel Group, my duties included: - Providing excellent customer service through various channels such as phone, email, and chat - Assisting customers with their inquiries and issues related to the products/services offered by the company - Troubleshooting technical issues related to the company's products/services - Resolving customers' complaints and concerns in a timely and satisfactory manner - Documenting customer interactions and updating customer accounts as needed - Collaborating with other departments to ensure customer satisfaction and issue resolution - Meeting or exceeding performance metrics such as call resolution time and customer satisfaction ratings. Show less

  • Astha infosoft LLP
    • Ahmedabad, Gujarat, India
    • Web Developer
      • Feb 2020 - Sep 2020

      - Astha Infosoft is an innovative, creative, experienced, and result-driven IT services company that provides exceptional digital sign, web design, and development services. - I am skilled in web design, Bootstrap, MongoDB, databases, SQL, Node.js, database management system (DBMS), APIs, Cascading Style Sheets (CSS), JavaScript, HTML, React.js, REST APIs, troubleshooting, Visual Studio, and MySQL. - In my previous role, I translated designs and wireframes into high-quality code using HTML, CSS, and JavaScript. - I also worked closely with developers, designers, and others from the development team of 10 to provide end-to-end solutions for the company's clients. - Additionally, I provided input to leaders many times a year about the future development of new features. Show less

Education

  • Cambrian College
    Diploma of Education, Computer Programming
    2020 - 2022
  • Power Builder Academy
    Diploma, Information Technology
    2018 - 2019
  • D C Parmar High School
    12th Science, Science (PCM)
    2016 - 2018

Community

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