RAVI PUROHIT
Technical Sales Specialist at NTT Global Networks- Claim this Profile
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Bio
Credentials
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Using PI Web API from Beginner to Advanced
OSIsoft LearningNov, 2021- Oct, 2024 -
PI System Administration: Basics
OSIsoft LearningApr, 2021- Oct, 2024 -
PI DataLink: Basics
OSIsoft LearningMar, 2021- Oct, 2024 -
PI Vision: Basics
OSIsoft LearningFeb, 2021- Oct, 2024 -
PI Vision: Beyond the Basics
OSIsoft LearningFeb, 2021- Oct, 2024 -
PI System Basics
OSIsoft LearningJan, 2021- Oct, 2024
Experience
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NTT Global Networks
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United States
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Telecommunications
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700 & Above Employee
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Technical Sales Specialist
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Apr 2023 - Present
- Developing and maintaining relationships with clients to understand their business needs and provide effective solutions - Collaborating with product and sales teams to develop customized proposals and presentations for clients - Conducting product demonstrations and providing technical expertise to clients - Managing and updating sales databases and CRM systems - Staying up-to-date on industry trends and competitive offerings - Attending conferences and events to network with potential clients and partners - Negotiating contracts and closing deals with clients Show less
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Sitel Group
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Support Specialist
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Aug 2022 - Oct 2022
During my time as a Customer Support Agent at The Sitel Group, my duties included: - Providing excellent customer service through various channels such as phone, email, and chat - Assisting customers with their inquiries and issues related to the products/services offered by the company - Troubleshooting technical issues related to the company's products/services - Resolving customers' complaints and concerns in a timely and satisfactory manner - Documenting customer interactions and updating customer accounts as needed - Collaborating with other departments to ensure customer satisfaction and issue resolution - Meeting or exceeding performance metrics such as call resolution time and customer satisfaction ratings. Show less
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Astha infosoft LLP
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Ahmedabad, Gujarat, India
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Web Developer
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Feb 2020 - Sep 2020
- Astha Infosoft is an innovative, creative, experienced, and result-driven IT services company that provides exceptional digital sign, web design, and development services. - I am skilled in web design, Bootstrap, MongoDB, databases, SQL, Node.js, database management system (DBMS), APIs, Cascading Style Sheets (CSS), JavaScript, HTML, React.js, REST APIs, troubleshooting, Visual Studio, and MySQL. - In my previous role, I translated designs and wireframes into high-quality code using HTML, CSS, and JavaScript. - I also worked closely with developers, designers, and others from the development team of 10 to provide end-to-end solutions for the company's clients. - Additionally, I provided input to leaders many times a year about the future development of new features. Show less
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Education
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Cambrian College
Diploma of Education, Computer Programming -
Power Builder Academy
Diploma, Information Technology -
D C Parmar High School
12th Science, Science (PCM)