Ravi kumar
Collections Team Lead at PayMe- Claim this Profile
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Hindi Full professional proficiency
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English Full professional proficiency
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Experience
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PayMe
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Israel
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Financial Services
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1 - 100 Employee
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Collections Team Lead
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Aug 2023 - Present
A Team Lead is a professional in charge of guiding, monitoring and leading an entire group. I'm responsible for motivating my teammates as well as inspiring positive communication within them so that they can work together toward achieving goals. ● Create an inspiring team environment with an open communication culture ● Set clear team goals ● Delegate tasks and set deadlines ● Oversee day-to-day operations ● Monitor team performance and report on metrics ● Motivate team members ● Discover training needs and provide coaching ● Listen to team members’ feedback and resolve any issues or conflicts ● Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities Show less
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AMS Comtel BPMS (P) Ltd.
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India
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Operations Team Lead
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Jun 2022 - Aug 2023
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P C Financial Services Private Limited
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India
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Financial Services
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1 - 100 Employee
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Collections Team Lead
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Dec 2019 - Jun 2022
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Startek India
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India
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IT Services and IT Consulting
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700 & Above Employee
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Assistant Team Lead
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Jul 2019 - Dec 2019
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Vertex Data Science
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United Kingdom
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Outsourcing and Offshoring Consulting
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300 - 400 Employee
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Customer Service Representative
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Oct 2017 - Jun 2019
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Education
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Delhi University
Bachelor of Arts - BA, Art/Art Studies, General -
Indian Institute of Banking and Finance
DRA, Finance, General